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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
We switched to simultaneous call routing in a call queue a few weeks ago and noticed that sometimes the wrap up time is not happening. Zoom acknowledges this is occurring and is investigating. Anyone else noticed this issue? Wondering if isolated to ...
Is there a way to route calls to 3 users based on an on-call rotation?WeekdaysMon – Fri:6AM – 6PM PST:Primary:SecondaryTertiary:6PM – 10PM PSTPrimary:Secondary:Tertiary:10PM – 6AM PSTPrimary:Secondary:Tertiary:WeekendsSaturday:Primary :Secondary:Tert...
Ich verwende Zoom-Phone sowohl über die mobile App für das Handy, als auch am PC.In den Einstellungen zu Zoom-Phone über das WebInerface sollte sich bei den Einstellungen zur Anrufbehandlung bei den Geschäftszeiten eigentlich einstellen lassen, welch...
Hi, I'm having problems that the Zoom Phone Appliance (ZPA) does not resolve the caller phone number to the external contact list.- Seen both on the Poly CCX 400 and Yealink MP56, both with version 5.12.2 - External Contacts have been imported into Z...
Basically what the title says. We use Zoom for our reception and contacting our leads. Potential clients call our sales rep but 10 seconds in and the call suddenly gets dropped. Even when the connection is stable. When a sales rep has to transfer to ...
Bonjour,J'essaie de configurer mon compte mais je ne trouve pas ma ville. Comment l'ajouter?Merci.
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When we offboard a user, our process is usually deactivating a user via Okta, and that in turn removes their zoom account and it become inactive. However, our current process also states that we manually go into the phone system to "Remove all Packag...
I'm new to Zoom Phone. I personally use an Android phone. When I add my cell phone # to my call handling, my phone will pop up when someone calls me, but I get the regular Android phone face and can't access any Zoom Options. If I remove my phone num...
