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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Zoom Phones Caller ID

Just getting our company up and running with Zoom Phones. My question is about ensuring Caller ID is set up properly. I have a local number assigned to me. When I look in my settings, it says that caller ID is set to my company name, but when I test ...

mtavani by • Contributor I
  • 4715 Views
  • 7 replies
  • 0 likes

Incoming Caller ID with Call Queue

We answer incoming calls for two separate companies. When calling in, you know how to great the client based on the incoming caller ID (the name of our company pops up along with the client information). We have a call queue group set up for when our...

Resolved! SMS Reporting or SMS Analytics

I am having issues finding a report setting that will allow me to see the total SMS being sent each week. I can get the leaderboard, but that does not include all of my users. Has anyone found a useful report that tracks SMS be user or call queue?

mmuhonen by • Explorer
  • 1016 Views
  • 3 replies
  • 0 likes

DECT Setup W60B

I have the W60b setup with three handsets all using the same number. I would like to set it up with each handset having their own number (separate lines) so each handset user can make calls. Thanks

capden by • Contributor I
  • 1262 Views
  • 4 replies
  • 0 likes

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