cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Whitelist for Zoom Phone call queue?

toddf
Newcomer
Newcomer

We have a call queue where we'd like to restrict who is able to call it.  It's a technical support escalation queue that we want to restrict to managers having the ability to call it.  Zoom support tells me that they have no way to accomplish this.  Does anyone have any ideas on how we might do this?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi toddf,

 

one possible idea is to provide the call queue extension number only to managers.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot