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Whitelist for Zoom Phone call queue?

toddf
Newcomer
Newcomer

We have a call queue where we'd like to restrict who is able to call it.  It's a technical support escalation queue that we want to restrict to managers having the ability to call it.  Zoom support tells me that they have no way to accomplish this.  Does anyone have any ideas on how we might do this?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi toddf,

 

one possible idea is to provide the call queue extension number only to managers.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot