Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Extension User on a call help....

Hello and advance thanks. Is anyone able to advise please. We have the phone system as below. What we cant figure out is how to set this up so when one of the extensions is on a call - its shows on the system that extension is in use. Whilst when, fo...

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ttey68 by Newcomer
  • 534 Views
  • 1 replies
  • 0 likes

Resolved! Disable ring on delegate/assistant phone

Hi,In some of our offices we use the phone delegation feature. Mostly with the main number in a department. If the person who is responsible for answering that phone is unavailable, another person in the room can pickup the call. Although it appears ...

OESTech by Explorer
  • 2022 Views
  • 3 replies
  • 0 likes

Shared Line outgoing caller ID

When calling from the shared line to an outgoing number, the caller ID shows us as just the number rather than the name assigned to the Shared Line. Is there a way to change the Shared Line outgoing caller ID to reflect a name rather than a number?

Hex30 by Newcomer
  • 676 Views
  • 1 replies
  • 0 likes

Resolved! Zoom Phone call issues

Hi. Has anyone experienced not being to connect when doing outbound calls? Some calls that we make says that the call cannot be completed and try again later. However, when we call other numbers, it was able to connect. Can anyone help us with this i...

Farahly by Explorer
  • 4864 Views
  • 4 replies
  • 0 likes