After pressing phone extension 1 or 2 the wait is too long to get to extension how do I shorten it

[Vibrance]

The line rings and rings after pressing extension 1 or 2 before getting to the line or voicemail of the people on the extension. How can I shorten the delay?

[Eliot]

hi vibrance,

you can change the max wait time a caller will wait in the queue.

phone system management->call queues->profile

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thanks,  eliot