Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

External Phone Mask to Number Not Yet Ported

I have a new location we are trying to move from old PBX to Zoom Phone system. I have a number that has not yet ported, how do I make that number the external phone number mask for outbound calling? The only numbers I see are Zoom owned DIDs that we'...

kcp409 by Participant
  • 660 Views
  • 1 replies
  • 0 likes

Zoom Phone setup issues

I just signed up for a zoom phone basic package for$15/month. I received an email that my phone number has been activated; however, I tried to make calls to external numbers I got this message from the system "Sorry the requested service is not avail...

Resolved! Yearlink T43U warning message false positive

All our Yearlink T43U phones have today just suddenly started displaying a warning message, indicating that the "User default pwd is in use". All these phones were provisioned 3 months with a non-default password. I've tested the default admin passwo...

drc-ict by Explorer
  • 9062 Views
  • 11 replies
  • 3 likes

Master Account and Sub account

Master Account and Sub account We have recently signed up to Zoom Phone, we have a main and account and a sub account listed under that. Whilst I understand the positives, there will be a need to make sure that users from the main account can see the...

Auberous by Newcomer
  • 1241 Views
  • 1 replies
  • 0 likes

Placing a Phone - try again later

Hello, I have a colleague who has been placing calls with not issues. However, when they call this one client they get "Please try again later" each and every time. The colleague has used their cell phone (not Zoom issued number) to call the client w...

Sending to vm auto when on a call

Hello- is there a way to automatically send incoming calls to voicemail when on a call? My phone keeps ringing while on a call and it interrupts the conversation. I know that I can manually choose "do not disturb", but was wondering if there is an ad...