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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Getting started with purchased subscriptions

coinflare
Newcomer
Newcomer

I purchased 5 ZOOMPHONE subscriptions and when adding a number to the user it does not let me get a number, I opened TICKET and some time has passed and I still do not have access to operate the system

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi coinflare,

 

please see zoom support article.  the admin section goes over how to set up your system.

Getting Started with Zoom Phone - Zoom Support

 

also zoom support article on phone numbers.

Requesting Native Zoom Phone numbers - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks, eliot