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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

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Phone System management not accessible!

AF10
Newcomer
Newcomer

I have just subscribe to Zoom Phone US & Canada unlimited plan and i want to assign number to myself but phone system management is not working or i cannot access that. When i click on it then it starts loading but nothing appears afterwards. Is there any problem with the rights to access that or it is any bug?

 

Thanks 

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi af10,

 

Since it is just you, I recommend not assigning a company number but assign your one telephone number to your user extension.  This way callers can reach you directly.

 

This support article has links for users and admins.

https://support.zoom.com/hc/en/getting-started-with-phone?id=zoom_phone_guide

Getting started with Zoom Phone (admin)

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060257

 

here are two youtube videos created by zoom.

Initial Zoom Phone Set Up for Administrators (YouTube)

https://www.youtube.com/watch?app=desktop&v=FptvB0OI4ek

Initial Zoom Phone Setup (YouTube)

https://www.youtube.com/watch?v=tPyVeQvgtZY

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot