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Hi there,
Does anyone know how to record their own personal message in Zoom? I found where I can select an automated person to say that no one is available to answer your call. But any way to record my own for a personal touch?
As of last week, my zoom office number isn't forwarding to my cell as it was programed several years ago. More important, it is reading out a message, that I am not available and to call back later. I have Optimum Mobile, which is where all calls are forwarded to when they call my office. Finding the proper link to contact Zoom is next to impossible. Can someone assist?
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Hivemind ~ Desperately seeking a guide on how to add a second handset to my account. I have an existing Yealink w70b base station with a W73H linked to it, working great. I've purchased a second W73H and it is registered to the base, but I cannot for the life of me figure out how to make the it work... Thanks in advance for any assistance!
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I can get transcriptions of voicemails left for me but I cannot fathom how to get transcriptions of the occasional ad-hoc recorded phone call: So I go to account settings: Checking under both the "Recording" and "Zoom Phone" tabs I can find no way to turn on "Allow call recording transcription". I've also searched Google and the community here but couldn't see a post on it. If it already exists, sorry!
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Hi, We're having an issue where a persistent spam call center continually reaches our Zoom phone numbers. They use a rotating number, so when you block one they just call from a different one. They seem to use the same one or two caller ID strings, so I was wondering if it's possible to implement some kind of rule that automatically blocks callers with a certain caller ID. For example, let's say I get a call from "SPAMCALLS INC, 555-123-1111". Blocking this number blocks only the 555-123-1111 number, but then I proceed to get calls from "SPAMCALLS INC, 555-123-1112", "SPAMCALLS INC, 555-123-1113", etc. and I have to block them all individually. Is there a way to just block "SPAMCALLS INC" rather than the number itself? Thanks!
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We have an approved campaign (Yea!) but it only allows 48 users in the campaign, We have about 100 users who who would like to use SMS texting - its really person to person - is there a way to extend the amount of numbers or do we need to create a new campaign (and can we even do that)?
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I have a rejected campaign. I see the "create another campaign" button however it is not accessible. Should I delete the rejected campaign as it not letting me edit it? And if I delete the campaign will the Brand stay or will I have to re start the Brand process ?
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I’m a single person in my business. I’m trying to set it up so that when people call my number they get an auto attendant and can press 2 to leave a voicemail for me. I had to assign my number to the auto attendant so it would answer first. So my single user only has an extension. I got approved to send texts and I assigned the sms campaign to the main number which is the auto attendant. As a result I can’t seem to text from my user account as it has no number. What is the best way to set this up so I can send texts from the main number and have that number answered by the auto attendant? Thank you!
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