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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hello all,Does anyone know if I can set up a Fax Mailbox in Zoom Voice and forward that to an email address? I set up an Auto Attendant with my fax number and set it to forward to an email address. Just looking to see if that is all I need?
We currently use an answering service to take calls whenever our main reception is unable to answer. At the moment, we are having the issue where internal calls to reception that don't get answered are then being forwarded to this answering service, which is then charging us for these calls. Is there any way to setup different overflow handling for internal vs external calls, so that say any internal calls go to voicemail or disconnect when not answered, and external calls can overflow to the answering service?
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I want to set up an account when using the free ZOOM. I want to set up two-factor authentication, but why isn't the SMS option available?
Is there a way for the phone number/extension to appear in the Alert queue when there is a missed call?
Hi Everyone, I created a shared line group on my account. I want to add members to the account but whenever I try to add the members, this error shows up "Extension 809 requires a Zoom Phone Metered, Unlimited, or Pro plan." Although the user has a pro license and a Zoom phone license, any suggestions on what I might be doing wrong?
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Is there a timeline for the completion of the Zoom phone integration with Zoho CRM?
Hello,
Is Abandoned Rate based on 24 hours or just business hours?
Hi We have Zoom Phone with unlimited UK & Ire calling. One of my team is trying to call a South African number - which we expected to be at a charged rate. However, Zoom will not connect the call at all, saying that our service plan does not support it. How can I enable a form of international calling - which we understand will be charged above our monthly fee - so that these calls can be placed?
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Hi
I just set up a zoom phone and am new to this. Can not receive a phone call. It says the service is restricted or service is not available. But I can make a phone call through the app. What should I do?
Thanks
