I have the pro plan for zoom. But I cannot hear the audio of the other person on the downloaded application on my desktop. I can hear the other person while I join from the browser though. My speaker is working fine. I have reinstalled zoom at least 3 times to overcome this issue, but it still persists. How can I solve it?

I use my Zoom work account on one device, but every day when I open Zoom it shows me as signed out. This issue has been brought up multiple times and support has only replied about not using multiple devices, but I am not using multiple devices or multiple browsers.

This is a horrible user experience and is quickly making our team consider switching to other video chat services.

I'm setting up weekly recurring Zoom meetings and posting them on a calendar widget on my site. The first one is Monday Apr 8 at 7 PM, and was set up with that date and time and then made recurring.

When someone registers for this meeting, obviously they'll get an automatic confirmation email that reminds them of the date and time of the meeting, 4/8/24 at 7 PM. 

However, a week later if someone registers for the Monday April 15 meeting recurrence though my site, I'm concerned that they'll get the same email confirmation that might still say 4/8/24 instead of 4/15/24.

I can't find any info on this anywhere so far. Anybody have any idea?

Thanks. 

I am so frustrated. I did a recording and it didn't inform me that I needed a paid plan in order to access the recording. Not until after it finished processing and downloading, and after I google searched, that I learned you have to pay. I would have done a recording on my mac if I new this. Be careful, dont do a recording through Zoom unless you are sure it will record.

This has always worked on Zoom for me.  Logged in today, and it says, "Virtual Background has been disabled, go to Meeting Settings".

I went to meeting setting and enabled it, but I still receive the same message that it is disabled.

Please help!  (Pics attached)

Hi all, pulling my hair out with this one. I have chosen to record separate audio and video tracks for my meetings. When I go to download them I get this notification...

This download doesn’t include files in these folders: “sign language file of each language,” “audio file of each participant,” and “language interpretation file of each language”. You will need to download folder files manually.

There's zero explanation as to where to go to manually download the separate files. Where are they hiding?

EDIT: Nevermind, you click on each link individually and that opens up the separate files page.

Hello,

Is it possible to schedule a recurring meeting with two types of access. Members have the direct zoom meeting information with url, phone contacts etc... The registration form is used for promoting the meeting across social media and web to captue contacts for new supporters (not yet members).  

I do not want to burden exciting members with a recurring registration process. 

Thanks

Kacey

Most of the time, the 40" limit with Basic is more than sufficient to meet my needs.

However, once a week I need 2-3 hours.

I want the Basic as I have no use for the Add-Ons in the paid subscriptions.

Can I subscribe to the Pro Option a bit before my 2-3 hour meeting starts and then sign out of Pro and return to Basic status,  My thought is to fairly pay Zoom for the once a week longer meeting -- a user fee so to speak-- without locking myself into more options than I want.

I wasn't sure where to place this question so I put it here.

I was just on a zoom call hosted by someone else. I asked via zoom for permission to record (I 1st asked her to hit her record) and the whole time it showed as recording. I went to my zoom account after to find the recording. It shows where my local files are stored (in onedrive) but the recording isn't there. I can't seem to find it anywhere on my computer. Olease help. It was an important meeting and I didn't take notes.

Thanks,