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Self-voice on Bose QC headphones not working since latest Zoom update (Mac desktop)

kaceadilla
Newcomer
Newcomer

‎2024-05-09 02:56 AM

Hi there,

Self-voice no longer triggers when using the latest Zoom update on Desktop. I've troubleshooted this myself already by testing the following:

- Self voice is triggered as expected on Google Meet
- Self voice is triggered as expected while using v5.17 of the iOS mobile app

- Self voice is NOT triggered when using the desktop app (latest version)

 

I have tried restarting my headphones, computer, changing the settings on my headphones, etc... but it seems like there is a bug with the Zoom desktop app where it my headphones are no longer registering it as a meeting (which is what triggers self-voice to turn on). Unfortunately I cannot manually turn on self-voice. 😞

 

 

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