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Participants can't enter meeting without permission despite correct setting

j246335
Newcomer
Newcomer

‎2024-05-07 08:30 AM

My account indicates participants are allowed to join before the host; however, I have to allow participants to enter. I am also the admin so the global account settings allow ppl to enter. Why are members having to be permitted to enter?

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-05-08 11:31 PM

Be sure to turn off "Waiting Room" in the web portal.

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