cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

No video of me

AAG1
Newcomer
Newcomer

I updated my Zoom app on my PC and lost my video picture of me - not anyone else. My camera is recognized and shows connection. I've uninstalled and reinstalled and restarted my PC 3x. Black screen of me. Any ideas?

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Open video settings and see if you see yourself? If not see if the correct camera has been selected.