I've been trying to download the smart virtual background package that's required to use virtual backgrounds in Zoom but keep getting the error "Download failed. Please try again."

Anyone have any insight as to why this might be the case? Thank you!

Hi helpful community 

I am very new to zoom and I need some advice

I have a website that books online therapy to client

the booking software when a client books has an api they connect to zoom

my staff (psychologists) when a client chooses them it send both the client and the staff a zoom link

It does this because i set them up as a licensed user in zoom and the booking plugin reads the data and allows me to connect that zoom account to that staff member all works

Here is my question

in zoom when i setup the users (with there email address) I am not sure how to 

1. do I set them up as admin or member

2. How do i get or give them their usernames and passwords so they can login to zoom and if they need to change that zoom meeting time and date. also how do they login to zoom to change all these settings

3. Setup a new meeting ie I am happy for them to use this zoom account for all there needs 

4. I am admin however I never actually run a zoom session can i assign one of the new staff my license and make my license basic.

I joined a meeting which allowed anonymous access. Most functions (chat, talking, raising hand,...) were disabled. I then logged in and rejoined. The functions remained disabled. I was probably still anonymously in this meeting.

1.) How can I set, that I join not anonymously into meetings by default?

2.) If that was not the problem what could cause the disabling of the functions

Thanks in advance for helping

 Buonasera, ho letto e visto da altri utenti che si può personalizzare il collegamento personale qualcosa della riunione... qui ho trovato come tutorial ma quando vado sul mio profilo per rifarlo, non mi esce quella possibilità... come posso fare per personalizzare il collegamento personale? grazie

Hello Zoomers, hope you can help me. I've been having some strange issues with Zoom for a while now. When I'm in a one-on-one meeting, after a few minutes, my video freezes. Then, after a few more minutes, everything crashes. However, when I'm in a group (8 - 10 people), everything works fine without any problems. Additionally, I'm unable to log in via someone else's link. I've reinstalled everything and cleared my cache, etc. I have no idea what else to do. Can you help me? It's so weird that it works fine with multiple people but not in one-on-one sessions.

Hi There,

I just found out today that my clients frequently experience “pauses and sound lag” when I’m teaching on Zoom. Ugh, I’m really bummed because I use Zoom for my profession and want to offer a high quality experience. We have very fast internet. I use an IPad Pro 12 (about 4 years old) with AirPods Pro. I have HD turned off already. Are there any other things that might be causing this? I’d really like to get to the bottom of it!! Thanks for your thoughts. 

Amey