I just want my recordings. They seem to have disappeared.   These are ministry recordings, please help me obtain them. My Zoom just converted without my permission to business from one platform and the recordings disappeared.  I send these recordings out to people who are sick and shut-in at home, or who just don’t go to church.

Respectfully,

Overseer Carol 

After having issues, I uninstalled and tried to reinstall. The software initializes, the app list says its installed, but there is no icon on the task bar and cannot find the program in file explorer. Tried some of the trouble shooting steps, but I am hoping there is a simple explanation for this. Anyone?

First of all i am paying for this service. Alot of money every f. month and i cannot get any customer support?

Second why dont u just make it easy for people to join with audio? It is that frikking difficult? A lot of people cant read english and the process is too difficult when you cant even read english. 

And why tha F did u change my personal meeting ID in the latest update so every f. normal meeting i have needs the new link.

Do you ever suvery your customers? Then you would get feedback on these things.

I am out of this s. service.

I need to join a meeting that lasts 3 hours.  I'm NOT the host, just a participant.  MY Zoom plan is the Basic which limits me to a 40 minute meeting.  I don't use Zoom for business and only use about 5 times per year.  Will I get cut off after 40 minutes from a meeting I am a participant and NOT the host?

this was never an issue in the past.  I have reloaded Outlook, and the new Zoom with workcenter will not connect to my Outlook calendar.  Asks for "EWS URL" at one point, but does not accept the value (assuming I followed the directions correctly - no one outside of an IT department is going to know what EWS URL is!!!).  It also says you can just use email address, but tried every input field and that is not working either.  It is VERY important that my meetings are recorded on my calendar (and every user).  If this problem is due to a recent change to Zoom, you need to change it back so that the connection is automatic like before.  Or else, lose customers - this is totally unacceptable.