Hello All,
I would like to ask your experiences.

Environment
- ZOOM meeting (LTI PRO)+ Blackboard (LMS)

Reported Issue
- the Cloud Recording was not shown/listed properly.

I am a manager(sub-administrator) of my institution.
A instructor reported that his cloud recording was not listed all on his course + lti zoom page.

First, I had searched his recoding history via zoom.us to check whether he had cloud recording or not.
and Yes, he had cloud recording for all his meeting session.
And I had figured out, he was using his 'PMI' for all meeting rooms even he was operating two seperate course.
(there were about 10 cloud recording history for 2 different course.)

But, here is a point.
When user create a new meeting, they should access Blackboard(LMS) - LTI ZOOM then, ZOOM allows to create a new meeting. and YES, He did so. only turned on 'using PMI for his scheduled meeting room.'
Also, Yes, he and I can easily to find the past meeting report from his LTI ZOOM page of Blackboard(LMS).

But when we access to Cloud recording page via Blackboard - LTI ZOOM, we can only find one or two cloud recordings.

Anyone who can help us?

Regards,
Sanghee

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