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Retrieving a cloud recording more than 30 days after it was recorded

JoDeg
Newcomer
Newcomer

‎2024-06-12 07:40 AM

I need to download a meeting from 14th Feb. I have the link but I think the meeting has been deleted from the cloud. I know theoretically Zoom only keeps things for 30 days but I have another meeting from March which is still available. Is there a way of accessing this deleted cloud recording somehow? It's a professional account. I have checked out previous advice but the icon for accessing deleted recordings has gone from our account. Many thanks. Jo

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