Resolved! Lenovo laptops crashing on Zoom meetings, please help!
Hello,
I work for an MSP that supports both Windows and Mac devices. Over the last month, we've noticed that users of specifically LENOVO devices (laptops) are experiencing an issue where their devices crash whenever they enter meetings. The devices lock up and need to be hard shut down and rebooted to operate again. We've tried reinstalling zoom, turning off hardware acceleration, making sure the device is up to date etc.
This seems to be something related to how Zoom and Lenovo are interacting at the software level, but we need a solution ASAP, as this behavior is spreading across all client using Lenovo devices!
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