We are wanting to move to GPO to manage the update/config of Zoom Meeting going forward and right now we use SCCM and Patch My PC. After loading the latest ADMX files and configuring the GPO everything seems to work as expected except that when the auto update fires it prompts for admin rights which our users do not have. Cancelling the update allows you to access the client and the rest of the changes work as expected. Our clients are Windows 10 and 11 and the Zoom build is 3.6.5X.

Our goal is to have the clients auto-update without the need for admin rights. Do we need to use a different build, do we have some sort of registry problem/conflict, is this a bug, or did I miss something entirely?

I'm having trouble getting data via webhook. I'm trying to get a meeting recording from the cloud. 
The problem is that I'm not receiving data for the recording.completed event. The chatbot prompts me to select a permission in the app: meeting.recording.completed Where can I find this permission?

So super weird issue that only has zoom as the common thread.

Issue: After being in a Zoom meeting for 20-30 minutes, the user's keyboard stops working. This is while in the zoom call and after leaving it. This is an ongoing issue and the user has updated zoom 3 times since the issue occurred and it's still present. User is completely up to date with all OS, app, and driver updates.

What I've tried:

• Restarting the computer

• Updating Windows 10

• Upgrading to Windows 11

• Updating all available drivers

• Updating Zoom

• Uninstalling/Reinstalling Zoom

• Removing and re-adding keyboard drivers

• Complete wipe of Windows and all personal information

• Assigning a brand new laptop

• Using an external keyboard

Whenever it does go away, regardless of what I do, it comes back once the user joins a Zoom meeting. No idea where to go next.

Hello all

We are running a series of meetings that are being recorded TO THE CLOUD. We want these recordings to have the speaker and their slides/share screen but also have the Auslan interpreters visible at all times. To do this, we

1. Spotlighted the speaker & Auslan interpreter

2. Hit record to the cloud (so it uploads to Vimeo automatically

The recording has the Auslan interpreter viewable at all times EXCEPT when we screen share. During these times there is only the speaker in a small corner box. Ideally there are TWO "speakers" viewable, the actual speaker making noise, and the interpreter who is not. Again, both are spotlighted.

I'm not sure if it's a simple solution of changing my "speaker view when sharing" to have more than one person viewable, or if we need to record to the computer to allow more recording options. I would prefer not to have a separate Auslan interpreter link that creates its own recording. 

If we need to change the "speaker view when sharing" to allow more than one person to be viewed, will I need to ensure that the speakers who are sharing their screen to also allow more than one speaker to be viewable (not ideal)? 

many thanks

Hi everyone,

I’m trying to convert my local recording files (double_click_to_convert_01.zoom, double_click_to_convert_02.zoom) on my Mac, but the conversion keeps failing with the message:

“The application zoom.us can’t open this type of file.”

I’ve already confirmed the following:

• The .zoom files exist and are around 2GB, so the data seems intact.

• I was a co-host in the meeting, so I had local recording permission.

• The files are stored under /Users/[username]/Documents/Zoom/... as usual.

Any official clarification or workaround from Zoom staff would be greatly appreciated.

Thank you very much!

Zoom WorkPlaceを使用してMeetingに参加しようとすると
エラーコード1005435000が出て、接続できません。
ただし、Zoom.usにログインはでき、WebブラウザでMeetingに参加することはできます。
Windows11 です。

バージョンは6.5.9です。

以下は試しました。
・アプリのアンインストール、再インストール
・キャッシュ、Cookeisのクリア

・セキュリティソフトのプロキシ、ファイアウォールの一時停止（Windowsデフォルトのもののみ使用。他は入れていません）

・WindowsとZoomのタイムゾーンの一致

どなたかご教示いただけると幸いです。

When attempting to join a meeting using Zoom Workplace,
error code 1005435000 appears and I cannot connect.
However, I can log in to Zoom.us and join meetings via a web browser.

I have tried the following:
・Uninstalling and reinstalling the app
・Clearing cache and cookies

・Temporarily disabling security software proxies and firewalls (only using Windows default settings; no other software installed)
・Ensuring Windows and Zoom time zones match

I would greatly appreciate any guidance.

Translated with DeepL.com (free version)