Issue Description:

During meetings, my computer experiences several issues:

• Attempting to open another app or moving the participants panel causes the screen to glitch and the computer to freeze.

• Instead of hearing other participants, I hear squeaky, machine-like sounds.

• Occasionally, the screen darkens completely, making the computer unresponsive until I perform a shutdown and restart.

The built in microphone on my iMac stopped working in zoom. It works properly in all other video meeting software. There is no error, and it shows that it's working but the volume is extremely low and inaudible on the other end. I uninstalled zoom, and then reinstalled and that helped for a day, then stopped working again. I also made sure I had the apple silicon version of Zoom, which again worked for one day and then stopped. The only thing that has worked is to use my iPhone as the mic for zoom.

To be clear, there are no error codes, it's just that the volume from the built in mic is so low that it's inaudible.

Dear Zoom Support,

I am currently using Zoom on a MacBook Air M1 running MacOS Sequoia. Unfortunately, I am unable to share my iPad screen via AirPlay during Zoom meetings.

Could you please provide assistance on how to resolve this issue?

Thank you for your support.

Best regards

Alongkorn Saetung 

My issue is that if I'm in a call (not sharing my screen) I can talk and hear others and they can hear me well too, but also everyone can hear my computer sounds. Everything. My notifications, spotify, youtube, every sound on my computer. The headset has a mute button which obviously only mutes the mic of the headset but not the sounds from my computer, if I'm muting myself from zoom it mutes everthing as expected.

Any guess how to fix it?

(Using a Turtle Beach RECON 500 on a mac.)

Effective with the update on 11/11/24, for iPad IOS, the original sound option is no longer available in the More menu when in a meeting. However, one can exit the Meeting, go to settings/audio and turn on original sound. Then, it will display in the More menu in a meeting.

I have a meeting tomorrow with a larger group of about 40 people.  

The person making a presentation just informed me they are having issues and would like me to share and operate the PowerPoint presentation while they speak.  I would like the attendees to see the PP presentation and the speakers video at the same time, if at all possible.   

Should I just share my screen with the PP presentation?  If attendees have side by side activated, will they see the shared PP and the speaker?

It there a better way to make this go smoothly?

Can I use my pc to log in as HOST ... and then also log in on my laptop as a regular user?  If I shared the PP on my laptop, can I  (on my HOST PC)  choose to spotlight the shared presentation AND the speaker?

I'm thinking thru this pretty fast, and thinking that may not work.

Any ides on how to make this happen smoothly?

Hello, We have the Shure MV88+ Kit and using it for Zoom meetings using iPhone.

We have an issue that there is no way to hear the other participants without speakers, that connects with 3.5mm jack to the mic output.

With one iphone (iPhone SE 2023) the speakers work, and we can hear the participants, however, only in low volume, otherwise we get a strong "feedback" noise, so I must reduce the volume.

With another iphone (XS) the speakers does not play sound at all. We tried many things:

• connecting the speakers before zoom
• or during the meeting
• connecting the mic during/before the meeting
• tried to change the settings of the output...

But the issue persists.
The iphone details are attached. This is the iphone where the speakers does not play any sound with.

Also a photo of how the external speakers are jacked to the back of the mic is attached as well.

The most Ideal solution for me would be to have an easy option to determine the input and output. For example, the input to be the external Shure mic, and the output to be the iPhone internal speaker, or bluetooth speaker. This is very basic setting to have.

I must add that we also contacted Shure support which claim they have many complaints lately from "zoom" users.

Maybe you can help to guide me where to look to solve this issue?