Greetings, I belong Darbar Academy,  an online school which teaches Indian Classical music using Zoom as a virtual classroom. Recently, fellow students have had difficulty turning on orginal sound for musicians when attending class via phone. This seems to be true for iPhones and androids. These students were previously able to turn on original sound easily from their phones. Please share any insights you may have regarding this problem. Thank You!

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Hi, I'm trying to troubleshoot this for a friend

They are using an acer spin chromebook

Whenever they connect to zoom via browser or zoom play store app, they get the above error when other users create a whiteboard (Collaboration server handshake failed)

The popup for the error has a "dashboard" hypertext link in blue but this link doesn't open anything

I purchased a new iPad (gen 10) and now my Zoom icons are along the side and top of the screen instead of down at the bottom. How do I move the icons back to the bottom of the screen? 

Also, my RAISE HAND icon is now buried under the MORE (3 dots) and no longer easily accessed on the bottom of my screen. How do I bring my RAISE HAND feature back to the bottom of the screen as well?  

Thank you

Hi Team,

there is a new Release for VMware Horizon Client available since christmas.
This release (https://customerconnect.omnissa.com/downloads/details?downloadGroup=CART25FQ4_WIN_2412&productId=1562&rPId=118884)  got renamed from VMware to Omnissa. This also impacted the installed path location on Windows device.

"C:\Program Files\Omnissa\Omnissa Horizon Client\horizon-client.exe"

If you now want to installed the Zoom VDI plugin it will not detected anymore the installed "VMware Horizon Client". So Zoom VDI optimatization can't be used in a Horizon VDI environment.

Is Zoom already working on a new release to support the lastest Omnissa Client for Windows?


Thanks a lot,
Eric