I updated Zoom on my personal laptop a month ago and lost the microphone capability, and the app. I now use a USB attached microphone for my Zoom calls, and have to open a downloaded Zoom folder when I want to use it.

I updated Zoom a week ago, and when invited to a Zoom my camera was not working, in addition to having to use a USB microphone.

How can I get my microphone and camera features back?
Can I ever get the App back, so it's easily accessible?

Anyone encounter this issue with not able to enable the video function using my Macbook with Ventura version?  It show three selections  

1) Facetime HD camera ( buildt in)

2) X desk view camera

3) X camera

But when you select one, it remain disable it. I will need to enable the video for my work. Any solutions for this?

Hola tengo 4 cuentas empresariales y lo que que queremos hacer es saber los pasos de como desactivar el icono de zoom apps o Aplicaciones cuando los invitados entre a las reuniones y también queremos saber los pasos a seguir de como desactivar en Zoom el Read.AI y sino se puede (ya que es una aplicación de terceros) como lo puedo bloquear en mi consola de zoom workplace. Gracias y Saludos.

I just upgraded to the pro version and I have a work email and a personal email. the pro version was purchased under my personal email and I sign in with my personal account. I just scheduled a meeting and the responses are arriving in my WORK email inbox!! How can I make them come to my personal email?

(I plan on retiring at the end of the year, so my work email will go away, so I need to get this resolved asap.

TIA!!! 

Dear Zoom Support Team,

 I am using a Mac computer. I am encountering an issue with my video feed not appearing while screen sharing during Zoom meetings.

I have gone through all the suggested settings, including:

• Ensuring I am using the latest version of the Zoom application.
• Checking the operating system version of my computer (macOS).
• Making sure my camera is turned on and selected correctly in the video settings.
• Checking the "Optimize for video clip" option in the screen sharing settings.
• Checking the "Record video during screen sharing" option in the recording settings.

Despite this, when I share my screen, specifically a web page, my video feed does not appear on the screen.

I would greatly appreciate it if you could help me resolve this issue.

Sincerely,

Additional information you can add:

• A detailed description of the steps you take to share your screen.
• A screenshot of the issue.
• A link to the specific web page you are trying to share (if applicable).

The more information you provide, the easier it will be for the support team to assist you.

Issue Description:

During meetings, my computer experiences several issues:

• Attempting to open another app or moving the participants panel causes the screen to glitch and the computer to freeze.

• Instead of hearing other participants, I hear squeaky, machine-like sounds.

• Occasionally, the screen darkens completely, making the computer unresponsive until I perform a shutdown and restart.

The built in microphone on my iMac stopped working in zoom. It works properly in all other video meeting software. There is no error, and it shows that it's working but the volume is extremely low and inaudible on the other end. I uninstalled zoom, and then reinstalled and that helped for a day, then stopped working again. I also made sure I had the apple silicon version of Zoom, which again worked for one day and then stopped. The only thing that has worked is to use my iPhone as the mic for zoom.

To be clear, there are no error codes, it's just that the volume from the built in mic is so low that it's inaudible.

Dear Zoom Support,

I am currently using Zoom on a MacBook Air M1 running MacOS Sequoia. Unfortunately, I am unable to share my iPad screen via AirPlay during Zoom meetings.

Could you please provide assistance on how to resolve this issue?

Thank you for your support.

Best regards

Alongkorn Saetung