Hi,
in meetings, when a user shares the screen to show a video, I have audio problems. I can listen to the words of the video, the dialogues, but not the musical tones. I can't listen to tones other than words and this happens to me even during normal meetings without anyone sharing the video.
I hear the dialogues between people but not the different tones.
How can I solve it?
Is this a Zoom settings issue or is it a my PC settings issue?
Thank you very much
Walter

When I try to share my computer audio during a meeting, I can click on the "share computer audio" option while sharing my screen, however no check box appears to indicate that my computer audio has been shared. This was never an issue until a few months ago when Zoom installed a software update.  I have not changed my process at all, and yet I can't seem to get it working. I'm running a PC and sharing audit for Youtube videos. Any help?

Hello everyone,

I have Zoom One Profissional.

I started a meeting today and unfortunately the other person was running awfully late. I had to wait for a while and after 40 minutes this notification came up and the meeting was closed.

The other person had to cancel so I wasn't able to test my account again. 

Is anyone able to tell me why this happened if I'm paying for the Zoom One Profissional plan?

Thank you all for your time.

I bought a new computer and updated it to Windows 11. It works fine for listening to music and making calls online. However, with Zoom, I can hear the other person's voice, but I can't hear what they're saying. I have the noise canceling turned down, and the speaker settings are not up to snuff. What should I do? I can hear with Bluetooth earphones, but wired earphones and the built-in speaker make for a perfect meeting experience.

Hi, when creating a new meeting, I'm not able to save it as I get an error "Execute SQL error, method PRIMARY MeetingOccuranceInfoMapper.getItems, rawSQL: SELECT meeting_number, occurance, account_id, meeting_id, create_time, modify_time FROM ZMWEB_MEETING_OCCURANCE_INFO WHERE meeting_number = # {meetingNumber}" 

I'm filling all fields as usually, in the web browser. Can anyone help or advise? It's quite urgent. 

when I'm presenting my ppt on zoom, embedded videos on my ppt lags. both me and the attendees can see the lagging. sound does well but video is choppy on ppt. if I select video alone there is no problem. ıt flows. but video on ppt while on zoom lags. can you help me? 

@Anonymous  What's New with Zoom Events | January 2024 Today I went to schedule a few new meetings. I went to confirm them in my Meetings list.  However, only the first one would appear.  There was a "new feature" that will only show you your scheduled meetings within a "Selected Time Frame".  You are required to amend the "Selected Time Frame" in order to view your scheduled meetings. 

So, I clicked on the screen to change the "Selected Time Frame".  However, Zoom changes whatever date you choose for *both* dates, not one, then it will only show you the scheduled meetings for that *one* individual date.  The AI Bot in the chat box had no answers.  I'm guessing someone else has experienced this and/or has a workable solution.  Primarily, how does one change the dates within the Selected Time Frame so you only have one date change at a time (instead of both changing to the selected date)?  

Here are my secondary questions:

1.  Why was this feature mandatory?   It seems that if someone wanted to *choose* it, that it could be an added feature like "Whiteboards" or "Notes".  But now, in order to schedule a meeting and confirm that it is there, I have to change the "Selected Time Frame" for every new meeting schedued.  By default it is showing one month as the "Selected Time Frame" for viewing.

2.  Is this a system glitch, or is there some Zoom-specific way that it must be selected? I clicked the box, and it showed the calendar.  I can amend the date, but then it shows *both* dates for whatever date I chose, not the beginning or end date only.  When I go then to choose the second date, it converts the first date to that date as well. Either way, both dates end up being the same. 

3.  Once this is resolved to change a date, will this be required every time a meeting is scheduled?  Or can I set a new default for my scheduled meeting to always show me the full date range?  I schedule meetings generally six months in-advance. 

I have attempted to attached some screen shots.  Hopefully, you are able to view them in order.   Zoom added some side-by-side and some vertically one under the next.