Zoom suddenly changes to widescreen

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-08-13 07:52 PM - edited 2021-08-13 07:59 PM
I have a problem that the Zoom suddenly changes to widescreen since the last two weeks.
Several other users, including myself, are experiencing the same issue.
Temporarily, to solve the problem, uncheck the HD option in the video settings to restore the original ratio, but suddenly this happens again.
The same problem has been reported previously.
https://www.reddit.com/r/Zoom/comments/hwgqht/zoom_suddenly_became_widescreen_cant_change_back/
Regarding this issue, I would appreciate it if someone could tell me how to solve it.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2021-10-01 07:14 AM
Hey @JongSun, it's been some time. How is the widescreen issue? Is it still occurring? Have you tried updating Zoom to the latest version to see if that resolves the issue?
Zoom Community Moderator
he/him/his
Have you heard about Zoom AI Companion? ➡️ Check it out!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-03-02 04:46 PM
I'm having this same issue and I have for 6+ months. I've updated zoom, switched cameras, etc. It seems to happen to me when someone is added to the call or someone shares their screen. My camera switches to a widescreen mode that I can't even replicate myself in settings.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-04-27 02:18 PM
Yes. I am having the same problem. It looks really crazy with I have a nice green screen behind me and then all of a sudden the wide screen pops on and now there I am sitting in front of a green screen that looks too small. I notice that it happens when others join or when I go on and off mute but nothing consistent.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-07-10 08:47 AM
Hey RN. I prefer the wide screen and it randomly alternates from wide to small. It doesn't happen in a cosistent way, like if a specific person joins the room. It is completely random. How do I maintain wide screen for all cases?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-02-13 06:03 AM
Still an issue!
Have latest version, still popping out of original ratio into widescreen!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-05-18 01:39 PM - edited 2022-05-18 01:40 PM
@RN This same issue was addressed here: https://devforum.zoom.us/t/host-screen-format-changes-on-its-own/37253/4
Looks like this is expected behavior. Zoom apparently assumes that 16:9 is always better than 4:3. In the linked issue Tommy from Zoom says "if bandwidth is good enough, the camera size will be updated to HD mode (16:9) automatically after someone joins the meeting which is HD enabled. This is the current design."
So you're issue is probably caused because someone joined your meeting that was set to 16:9, so Zoom "helpfully" changed yours to match.
Zoom - please give us the option to stay at 4:3 if we want to!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-07-10 08:49 AM
Nope. Mine is totally random. Sometimmes when I start a meeting it is small screen and sometimes large. This is before anyone joins.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-08-12 11:15 AM
Yes, I think many users would appreciate if the ratio remained at 4:3. Can be so embarrassing when you clean only part of the room that's in view and then Zoom suddenly changes the ratio and everyone can see the mess you hid in the corner haha

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-09-27 05:40 PM
I just had this issue for the first time today...it's a problem since I train folks on virtual communication and the importance of how you're framed in the screen. Is there a fix?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-01-30 03:01 AM
This issue has been happening with my Zoom for several months and has begun happening more frequently in recent weeks. It's pretty annoying.
Considering this thread is 2 years old, I believe I already know the answer to my next question, but are there any updates on this being resolved?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-04-19 09:01 AM
This appears to only happen when people join the room, or start sharing.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-17 08:08 AM - edited 2023-07-17 08:09 AM
This is annoying

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-07-28 12:43 AM - edited 2023-07-28 12:54 AM
Following this as well. Very annoying issue! Set up frame of view as you like it before the meeting... then it randomly changes part-way through! 😱
I'm going to try setting my camera system setting to low def / 4:3; maybe Zoom will be forced to use the same settings?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2023-09-10 07:24 AM - edited 2023-09-10 07:25 AM
I’m having the exact opposite problem. While participating in a zoom meeting, my full screen minimizes to the smaller screen every time there is a screen share and it even happens randomly.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-05-28 11:16 AM
Still an issue in 2024. Zoom STOP forcing aspect change ratio!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2025-02-06 10:32 AM
Same here. It's been almost 4 years in this thread, but if you google it, it's going back even further. If zoom was opensource I would just go in and fix it myself, can't be that complicated to honor the user's setting and stop from automatically switching the resolution, c'mon guys!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2025-03-11 11:20 AM
Agreed, it's crazy this has been an issue so long. I couldn't get it to hold in 4:3 during an important meeting today and found this thread trying to find a fix. I guess Zoom has decided it's not a priority.
