Hi 

I have a problem with the camera. The diagram appears of a mobile phone and a lock on the screen. I don't know why the zoom on my laptop is trying to use my mobile phone camera? But when I go to settings, its the only option in the drop down menu.. there is no option to use my laptop camera. What is happening here? 

I have an updated of Zoom.  Previously all of my Google Contacts were available to me within Zoom to invite to a meeting that I was scheduling.  More precisely, I had 16 Google Contacts in a Group Name within Google, so that I could invite the entire group to a meeting, without typing each individual's email address.  All of that ability seems to be gone in the new Zoom.  I am unable to invite any of my contacts, even individual to a Zoom meeting.  And yet, accounting to my Zoom account I have hundreds of Contacts that Zoom can see, but all they are, are phone numbers, no names.  How do I get me contacts with their names back into Zoom?

Hi everyone,

I'm struggling since a couple of days now: I'm trying to record a side-by-side view mode with on the left the ppt and on the right multiple speakers cameras. However, it seems that I can't do that... But.. If someone else is sharing the ppt, I can. Moreover, a colleague tried on his computer with his own zoom account and was capable to do it directly but... If I'm trying with his account on my computer, it doesn't work. Can you help me please? Thanks in advance, Sophie

I can no longer make video or phone calls using the Zoom app when logged into the company's servers via Citrix  Workspace.  I receive an error message that I need to update to a version of the Zoom VDI plugin higher than 5.15.10 (VDI plugin).  The VDI plugin on the desktop I am using to access the server through Citrix Workspace is 5.17.6 (24660).  Any ideas what the issue may be?  I didn't have any issues up until a week ago.

I've been doing Zoom meetings for a long time without a camera and never had problem until a few weeks ago.
I am using the Windows app on Windows 11 (not in the browser).
It use to be when I joined a meeting, I would get the prompt that said "Join with audio." And I'd join and that was fine.
Now, if I try to join a meeting before it has started, when I try to join, your app thinks I want to use my cell phone camera, and I can't find any way to say "no video." I try to join the meeting and when it starts, I have no audio. So, I have to exit the meeting and join again. Then I get the prompt saying "Join with audio" and everything works as before.
Wish I would get this to work the first time without video, without all this trouble.
Anyone have any ideas about what I'm doing wrong?

Thanks,

Mark

We have a large body of participants who register for one or more unrelated meetings over the course of many months. We want to collect demographic information such as gender, age, and county, for grant reporting (we are a nonprofit.) However, we don't want participants to have to fill in this information every time they register for a meeting, because many people register for multiple meetings in a week or month. 

Is there a way to create a master list of participants and have a registration workflow retrieve those demographic files on matching registrant by phone number or email address?

We have an enterprise license for Jotform, if anyone has built an integration solution that way. Thanks, all.