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Audio problems only on Zoom

IslandThyme
Newcomer
Newcomer

‎2024-08-02 12:38 PM

For the past 4-6 weeks I have had audio problems on Zoom - in my own Zoom room as well as any other Zoom room I've entered. Everyone can hear me fine, but I can barely hear the other participants. I have been through every single menu and troubleshooting link that I have been able to find without being able to solve this problem. I teach via Zoom so it's really driving me crazy. Because it's a recent phenomenon I assume that it's tied to an update, but for the life of me I can't figure it out.

 

Every other use of sound works just fine, the problem is confined to Zoom. I'm using a laptop running Windows 11. I would be so grateful for any help!

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IslandThyme
Newcomer
Newcomer

‎2024-08-04 12:59 PM

Isn't there anyone here who would be willing to help me?

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