Hi Guys, recently, my normal process to share screen stopped.

All functionality and links were checked – all correct. I then tried sharing screen before someone entered the room – was sharing and then stopped as soon as person entered the room.  Is there anything I'm missing or need to do? 

I've registered with Help support –no reply thus far, and I have also escalated a ticket request.

I'm really needing an answer asap, please for big meetings tomorrow.

After updating my Zoom client, I experienced an issue where the video of the speaker is shown on top of or overlayed over the shared screen. This makes it difficult for me to see the text on the powerpoint because the speaker's head/video is in the way.

I've tried changing the format of how I view the speaker and participants (standard, gallery, on the side, etc.) but none of these work because Zoom will show both the video of the speaker above/beside the shared screen AND overlay the video of the speaker ON the shared screen/powerpoint itself.

Is there a way to disable this? It's very frustrating.

I'm using Zoom Workplace Version: 6.1.12 (46889).

I give support to my users in the state as I moved to Norway.
I use the free version of zoom.
In the past I was able to request remote control so I could help them quickly. My last help session was in July and it was available. But tonight I cannot find out how to ask for remote control.

Is it still available?

Hi 

I have a problem with the camera. The diagram appears of a mobile phone and a lock on the screen. I don't know why the zoom on my laptop is trying to use my mobile phone camera? But when I go to settings, its the only option in the drop down menu.. there is no option to use my laptop camera. What is happening here? 

I have an updated of Zoom.  Previously all of my Google Contacts were available to me within Zoom to invite to a meeting that I was scheduling.  More precisely, I had 16 Google Contacts in a Group Name within Google, so that I could invite the entire group to a meeting, without typing each individual's email address.  All of that ability seems to be gone in the new Zoom.  I am unable to invite any of my contacts, even individual to a Zoom meeting.  And yet, accounting to my Zoom account I have hundreds of Contacts that Zoom can see, but all they are, are phone numbers, no names.  How do I get me contacts with their names back into Zoom?