Resolved! Shared screen is black in Max. help!
Hi! I've been struggling with this for days. Am using Mac and when i share screen, the screenis black.
-
Products
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreCommunication
Productivity
Apps & Integration
Employee Engagement
Customer Care
Sales
Developer Tools
- Solutions
By audience- Resources
Connect & learnHardware & services
Download the Zoom app
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Zoom Virtual Backgrounds
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds- Plans & Pricing
- Solutions
-
Product Forums
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Business Services
-
User Groups
Community User Groups
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Location and Language
Industry
-
Help & Resources
Community Help
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
-
Events
Community Events
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Community Events
What are Zoom Meetings?
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Recent Activity
Latest Posts
Trending Posts
Solved
Unanswered
Zoom is letting people into my meeting automatically even though I have waiting room enabled
Hi, I had two Zoom meetings today and both times, when I clicked 'start meeting' the participants were automatically entered instead of me admitting them. Usually, I start the meeting and then see a pop-up notification that 'there is someone waiting in the waiting room'. Today, however, Zoom let them in without my consent. I checked my settings and I have waiting room selected correctly (enabled) so I am not sure what to do. Will you please help? I want to have control over when I allow people to enter. This was working fine until today, and I don't know what has changed. (Screenshot of my settings is below)
Show less
Screen sharing
my screen sharing stopped working. and now when I share my screen it is minimized. I've tried everything-- nothing is working
Software update
I can't open Zoom because I need Software version 5.16.6, or higher, to open Zoom. When I download Zoominstaller.exe to update my software, I am told that I have to Login in order to open the file. When I try to Login, I am told that I need Software version 5.16.6, or higher. I am currently using version 5.16.22807. How do I get out of this look inorder to update my so
Show less
Resolved! 3rd party surveys with new survey tabs
Prior to Zoom launching an update to surveys, I could use a third party survey link to show after a meeting closes. I would select the survey tab and then use a third-party survey; that option is now gone. When I go to surveys on the left navigation, it only gives me an option to create a survey using the Zoom platform. Is there a way to add a third party link? The functionality was already enabled on my account via the main account holder.
Show less
Not able to chat with my company's contacts and all my company's contact show as external contacts
I am Not able to chat with my company's contacts and all my company's contact show as external contacts. Besides, i have been facing hanging of the zoom screen and and messages like force quit the zoom during calls.
sharing my Canva presentation - screen share keeps pausing
Hi there,
can anyone help me to resolve the issue that every time I present my Canva presentation, whilst sharing my screen in a zoom meeting - it pauses and won't let me share!?
Super frustrating and I cannot work it out!
Records locally when set to cloud
My meetings are being automatically recorded locally instead of in the cloud, despite the fact that my settings are set to record to the cloud.
I have gone to https://us06web.zoom.us/, logged in, chose "settings" on the left sidebar, and clicked into the "recording" tab. Under Automatic Recording, it is toggled ON and "record in the cloud" is selected. I also have the "Host can pause/stop the auto recording in the cloud" box checked, if that makes a difference.
When I start a Zoom meeting, it starts recording automatically.
However, when I end the meeting, the recording processes and saves locally.
I thought perhaps it was saving locally AND to the cloud, but there's nothing in my Cloud Recordings area.
How can I solve this problem and get the recordings to actually save to the cloud?
I am using a 2021 MacBook Pro, running Monterey 12.7.5, and Zoom Version: 6.1.0 (35886).
I have tried turning the automatic recording off and back on, switching it to computer and then back to cloud, and quitting/restarting Zoom.
Thank you!
Show less
Alternative hosts
I have a webinar scheduled and need someone else to run. I understand I can assign an Alternative Host - I have the Pro Plan ...however I can't seem to find where I activate that and how to do it - any help? Thanks in advance!
Community Champion Program
Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion
