Anyone else finding the support centre not responding?  I've submitted two requests and no answer.
Since Zoom changed to Zoom Workplace i it takes about 20 mins for a meeting to open and then says video not working.  I have tried 'clean up zoom' and reinstalling - still same problem.  Frustrating when you pay a premium for Pro and support can't even acknowledge you! 

Hi,

Ever since an update a couple of months ago, Zoom always starts a meeting muted, despite the option 'mute when joining' being off. Happens for both meetings where I am host as well as participant. 

I also tried to set 'auto adjust mic volume' to off but no luck.

This is incredibly annoying.

Any thoughts?

Miron

Tech details:

OS: Win10 ENT

Zoom version 5.14.11 (17466)

I imported participants using a CSV file for a Zoom Webinar with pre-registration. After that, some participants' names became garbled, so I want to correct them. Is there a way to edit these names? When I tried to import the file again, the information wasn't updated.

I bought iPad Pro 12.9 6th generation last year. I hold online meetings with up to 50 members. During a meeting my Zoom disconnects 2 or 3 times in a 90 minute session. It never gives an error code.
I am very upset after paying a lot of money for an expensive device and zoom subscription. But facing this embarrassing situation.
Can anyone help how to deal with this problem?
My iPad is up to date, Zoom is up to date.
I have been facing this problem since the day I bought the iPad.

As per my understanding this issue is with Zoom app for iPad Pro. which is not compatible with the device.
Thanks

I have a recurring Zoom meeting and I am trying to add new attendees but keep getting the message "you are not the host"
I opened the meeting and looked at the data and it does show me and my correct email as the host. I'd prefer not to cancel this standing meeting I've had for ~2 years, has anyone had this challenge?

Привет!
Для компании купили бизнес лицензию , чтобы объединить все учетные записи под один бизнес аккаунт.
1. При переходе у сотрудников был выбор - зачислить деньги себе обратно на счет, либо на счет того, кто приглашает в пространство. Все выбирали зачислить тому, кто приглашает в корп аккаунт. Итого, где посмотреть, сумму остатка и у кого именно?
Можно ли отследить в базе зум, куда зачислился остаток средств у сотрудников, которые до этого использовали индивидуальный Zoom аккаунт (с подпиской PRO) после перехода на корпоративную подписку?
2. Можно ли приобрести новые лицензии на бизнес аккаунт используя остаток
учетной записи, которую консалидировали?