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We changed the profile name of our account, yet the Chat Box has a title area that continues to show the old name. The zoom meeting does not include this old name either. We want to change it or delete it. How do we do that?
After the recent update, Zoom now makes using external and Bluetooth keyboards harder for iPad users. Now, pressing the “enter” or “return” key on your keyboard doesn’t send your message in Chat. It only opens up new lines to type on. Before the update, pressing “enter” sent the message and you could also add additional lines to it by holding down “shift” and pushing “enter.” Before the update, an external keyboard with iPadOS Zoom worked just like it does with the MacOS Zoom app, in terms of chat usability. This needs to be fixed!
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Hello: On a 2021 14" M1 Macbook Pro running a fully patched instance of macOS 12.1, I have an issue where the background is blurry and if there is more than one person on camera, Zoom will randomly try to focus on that person in the background. I have verified and/or tried the following already: 1. Virtual background is turned off (and therefore, the blurred effect is disabled). 2. Playing around with various video settings including "HD, "Touch up my appearance", and "Adjust for low light". Also tried the disabling the de-noise and hardware acceleration under advanced video settings. 3. Lighting in room is confirmed as good. 4, Zoom is updated to 5.9.1 (and apparently automatically updated to ensure compatibility with the M1 chip version). 5. Basic Mac troubleshooting included macOS updates, restarting, Disk Utility. (And one can no longer reset the NVRAM/SMC on M1 Macs anymore). Issue also occurs if external camera is used instead of built-in FaceTime HD camera. **By comparison, video in FaceTime and Photo Booth apps indicates the blurriness issue does NOT occur. Video is in crisp HD** I also tried creating another user account on the Mac; lo and behold, the issue does NOT occur. I've uninstalled Zoom, re-installed, and rebooted but issue persists. This is clearly a local user account-specific issue. Am seeking advanced troubleshooting tips without having to delete the Mac user account. The Zoom Uninstaller does a pretty good job of removing all related files in the these folders: I've also configured Finder to show all hidden files but didn't spot any other Zoom-related files. Any additional suggestions are appreciated.
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Hi,
I just tried to update from 5.12.9 to the latest version on a Win11 PC. The message is " can only update 5.13.5 or higher.
I have tried uninstalling but still get the same message. I have found no way to make it reinstall
(Windows 11 PC. New Airpods Pro 2nd Gen). Airpods paired and connected with PC and work fine with system except when in Zoom. When I test speaker and mic for airpods I get silence. If I exit Zoom, airpods work fine when connected to PC. Zoom audio and mic work fine if I use PC audio/speaker instead of airpods so Zoom audio function is working except when I use airpods. I have tried various setting options within Zoom but no cigar. Any suggestions on how to fix this problem?
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My kid was using Zoom meeting on Windows. But for some reason I have to move on to Ubuntu recently. My kid was frequently using Space bar to unmute temporarily and ask or say something to teacher while in Zoom Class. But now its not possible in Ubuntu version of Zoom. I tried Zoom version provided by Ubuntu package manager (5.4), and also installed and tried on latest version 5.8 but not fruitful. In list of the shortcuts provided by Zoom Settings, Alt+A is fixed for Mute/UnMute, but no shortcut option available for temporarily Mute/Unmute. Any Help? Thanks in Advance. Regards Shehzad.
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Our company utilizes a dual-screen setup during meetings, with one monitor dedicated to screen sharing and the other for viewing participant webcams. Following a recent Zoom update, we've observed that this functionality is no longer available. Is there a specific setting we need to adjust to restore this feature?
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I am unable to "double click" to convert recordings as I have done in the past when not done automatically. Any tricks to get the file to convert to MP4 from Zoom recording?
I followed the instructions here to deploy the Zoom Outlook extension (for Outlook classic, not OWA) to the whole organization from the M365 admin center: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062420#h_bd3538e3-dde4-4730-bed9-53363ce4cbee No results. I tested with existing users and a fresh test user and workstation, but the add-in is not installed anywhere. I enabled this months ago. I checked the list of installed COM add-ins, and it's not there, disabled or otherwise. Has anyone had any luck getting this to work? Microsoft just shrugged and fed me Copilot-generated nonsense.
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