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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

record a meeting

Hello, I had a meeting scheduled yestarday. The settings were okay, made sure I had "automatically record meeting in the cloud" selected. After the meeting was over, I can not find the recording, but I found one file named 'my recordings-zoom' and no... Show more

Hello, I had a meeting scheduled yestarday. The settings were okay, made sure I had "automatically record meeting in the cloud" selected. After the meeting was over, I can not find the recording, but I found one file named 'my recordings-zoom' and nothing else.my question what might be the reason for this glitch.  If anyone can help me figure out the raeson, that would be really nice.


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Recordings all very low quality

Hi folks- I'm wondering if anyone else is dealing with this. I've got all the settings for HD turned on, but I'm still getting video output at 640x360. I have tried:1. Recording only to the cloud2. Recording only to the computer3. Having myself and e... Show more

Hi folks- I'm wondering if anyone else is dealing with this. I've got all the settings for HD turned on, but I'm still getting video output at 640x360. I have tried:

1. Recording only to the cloud

2. Recording only to the computer

3. Having myself and everyone else drop off, make the participant the host, and have them record to their machine.

 

All of these have resulted in very low-quality video output. I used to record zoom meetings all the time and get decent video out of them. Did something change? Does anyone have any suggestions for how to get better quality? When I record only myself locally I get 1500x720 but as soon as I add another participant the quality plummets. Any ideas?

Thanks in advance and best regards, 

-Ghawkins 


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Zoom crashes since changing to workpalce

My work uses Teams more than Zoom, but occasionally will use Zoom with a client or an outside consultant etc. We also recently started using the Webinar function as of last month. Nearly every single person in my organisation is experiencing several ... Show more

My work uses Teams more than Zoom, but occasionally will use Zoom with a client or an outside consultant etc. We also recently started using the Webinar function as of last month.

 

Nearly every single person in my organisation is experiencing several issues with Zoom, regardless of the context. If it is someone outside of the organisation's meeting, myself as well as my colleagues are getting kicked out of the meetings/Zoom is crashing. Often several times within the 30-60 minute meeting. Sometimes the meeting will automatically restart, other times we will have to go back to the link.

 

This also happened with the webinars which is very frustrating AND it does not save the recording from the time that the host gets kicked out.

 

Advice? Help? Tips? Etc


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ECHO

How do I prevent an echo when I am presenting on Zoom Work Space.

when participates are muted, no echo. When I unmute participants, and I speak, I get an 'echo"

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Still transcribing hours and hours later

Hi, I did a research interview today. Normally this works perfectly but today, the transcript function clearly is unhappy, to say the least: 7 hours later, it is still marked as "transcribing". This was only a 30 minutes recording, so not a "novel".I... Show more

Hi, I did a research interview today. Normally this works perfectly but today, the transcript function clearly is unhappy, to say the least:  7 hours later, it is still marked as "transcribing". This was only a 30 minutes recording, so not a "novel".
I can work around that and put the recording through Otter separately but I'd like to know if anyone has any idea what might have happened. Many thanks.

Anna


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Seeing black screen when OTHERS share screen. Have to leave mtg & return for it to work!

Issue Summary:Zoom screen sharing issue (FRUSTRATING): When OTHERS share their screen, about 70% of the time, I see a black screen, instead of the shared content. (Issue occurs about 50% of the time - seems to happen with some user's call more than o... Show more
Issue Summary:

Zoom screen sharing issue (FRUSTRATING): When OTHERS share their screen, about 70% of the time, I see a black screen, instead of the shared content. (Issue occurs about 50% of the time - seems to happen with some user's call more than others).

 

Temporary workaround -

I found an effective, but annoying workaround (since I often miss an important part of the meeting by having to leave and return):

If I leave meeting and return (causing me to miss 1 minute or more of the meeting), then after returning to the SAME meeting, then the screen sharing loads: "UserXYZ has started screen sharing" message appears in the middle of the screen , after which the shared content loads. This workaround always works.

 

Ironically last year, I bought a NEW 13th Gen Intel i7 computer (64GB RAM, RTX3070Ti GPU etc.) and the issue persists...

 

This issue seems to have started with one of the Zoom versions... Happening for over 16 months now!

Note - When I share my screen in Zoom, it works fine and others are able to see my screen.

HOWEVER, as noted above, when others share their screen in their meetings, at least 70% of the time I get a black screen instead

 

While I have 2 other very new PCs, the desktop replacement laptop which I was using for work and Zoom was an older PC from 2017 (although it worked well overall since it has / had 32GB RAM a decent I7 at the time (which still worked well) and an nVidia GPU).

I was hoping the issue with Zoom was due to it being an older GPU, so I decided since it had been 6 years, perhaps it was not a bad time to upgrade anyway and this way Zoom would work fine.

I got new 13th Gen I7, 32GB (for now), RTX 3070Ti desktop with 2 SSDs (a top rated machine). For the first two Zoom calls, the screen sharing by others worked, so I thought the new GPU had helped. However, on the 3rd call, the issue resurfaced!!!

When people share in Teams in works 100% of the time.

 

I already checked Zoom's support articles, but they did not help:

  1. The main workaround says to use integrated graphics, whereas my old and new PCs that I use for work both only have Nvidia GPUs, so the use 'integrated graphics option is not in the Nvidia control panel in my case. (Side note - I do have two other laptops that I occasionally use for work, but not often).

  2. The other settings changes mentioned are numerous (not a big deal, happy to try them all) seem to be for when others cannot see my screen share, whereas my issue is the reverse - I cannot see 80% of the time when OTHERS share... Then I drop and rejoin and it works fine; really odd. I tried some of the settings changes such as disabling hardware acceleration, among other settings changes, but none of them helped - the issue persists.

I cannot uninstall and reinstall the Zoom app on my work computer since I do not have Administrative privileges on it. I will contact our support team, but I am not optimistic given a prior experience...

 

Any tips on how to resolve this would be helpful!


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App Themes missing in Zoom Workplace App

I have updated to the new Zoom Workplace version 6.0.0 (37205) on Windows 11. One of the new features listed in the release notes and this KB article is app Color Themes, but I am not able to find them. I followed the instructions in the app to go to... Show more

I have updated to the new Zoom Workplace version 6.0.0 (37205) on Windows 11. One of the new features listed in the release notes and this KB article is app Color Themes, but I am not able to find them. 

 

I followed the instructions in the app to go to Settings>General. The KB article says in the General tab there should be a Theme section, with options for Classic, Bloom, Agave, and Rose. I am not seeing the Theme section or the theme options anywhere in the General tab.

 

I made sure I'm using the Light appearance since it's noted themes are only supported in Light. I have tried exiting out of Zoom Workplace and re-launching it, and still not seeing Themes. 

 

Is anyone else having this issue? Any ideas to get them to appear?


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Resolved! Unable to click on hyperlinks shared in zoom chat during meetings

I use Zoom on a Mac... when someones pastes a hyperlink into chat during a meeting, I am not able to open the link by clicking on it, rather I have to cut and paste the link into my browser. Others in my meetings are not having this issue. I have sea... Show more

I use Zoom on a Mac...  when someones pastes a hyperlink into chat during a meeting, I am not able to open the link by clicking on it, rather I have to cut and paste the link into my browser.  Others in my meetings are not having this issue.  I have searched settings and help and have had no luck.  All my other chat products allow me to "click and go" to my browser.  Has anyone else had this issue, and if so, how were you able to resolve it?


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breakout rooms - automatic match/pair

Hello Everyone,I am just wondering if you could help me to work out on one of the Zoom's features. Let me please try to explain what is the question about and than please let me know if you able to help out. I would like to make a Zoom session for gr... Show more
Hello Everyone,
I am just wondering if you could help me to work out on one of the Zoom's features. Let me please try to explain what is the question about and than please let me know if you able to help out.
 
I would like to make a Zoom session for group of 20 people. Half of the group (10 people) is advanced and in the other half are beginners (10 people). During the session I would like to make breakout rooms (two people per room) but I would like to match randomly one person who is advanced with one person who is a beginner. I know how to do it manually but my question is if you could advise me how to do it automatically?
 
Let me also mention what is the reason behind that I am looking for the automatic match beginners with advanced rather that manual one. The session takes about 2 hours and there are about 5 different activities where I would like one random beginner to be with one random advanced person. So instead of manually creating 5 times breakout rooms (I would not like the same people be constantly in the same pairs so I would need to spend time to create new rooms per any activity)  I would like Zoom to do it for me - creating random match without me spending time on it. 
 
I hope my message is clear enough to understand my intention hidden behind.
 
If you not sure or you would like to ask any questions please let me know. I am very happy to explain whatever needs to be explained more.
 
My best regards
Emil 

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Automatic assignment in breakout rooms

Hi, Could someone kindly help me. I plan to create 2 breakout rooms with automatic assignment of participants, then bring everyone back to main room for a chat and again move them to new set of breakout rooms. I just need to ensure that each time the... Show more

Hi,

 

Could someone kindly help me. I plan to create 2 breakout rooms with automatic assignment of participants, then bring everyone back to main room for a chat and again move them to new set of breakout rooms. I just need to ensure that each time there are different people in the rooms. I wanted to ask if when creating the breakout room second time, I just click on 'recreate' button and the system will create a new mix of people, or clicking recreate will create the rooms with the same people like the first time. 

Thank you. 


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