I am using screenshare with "as-background" - so basically sharing a screen and putting myself from my webcam feed in front of it. I have recorder over a hundred videos with this without issues. Now since 3 days suddenly my webcam feed always gets lost during conversion and I am left with only the shared screen and the voice. I have not changed any settings. "Record video during screen sharing" is obviously enabled in the settings. Newest version of zoom. This is super frustrating. Sometimes it still works fine but only 1 out of 5 times.

Dear Zoom Team,

First of all, I would like to express my sincere appreciation for the official Stream Deck plugin. It has significantly improved the way I interact with Zoom during meetings and webinars. The integration is smooth, intuitive, and adds real value to hosts and participants alike.

As a frequent host and co-host, I would like to suggest a few features that could further enhance the plugin’s functionality and usability:

🔊 Audio Control Enhancements

• It would be extremely helpful to have the ability to mute the three Zoom audio sliders in the Windows Volume Mixer directly via Stream Deck.
• Even better would be the option to set each slider to a specific percentage level, allowing for more granular control over Zoom’s audio output.

👥 Host/Co-Host Controls

1. Pre-Meeting Mute Setup
   A function that allows the host to automatically mute all participants before the meeting starts, with the option to disable self-unmute.

2. Reverse Functionality
   The ability to re-enable self-unmute for participants and send a general “Request to Unmute” to everyone.

3. Smart Hand & Mic Control
   When a participant raises their hand and is granted microphone access, a Stream Deck button that:

   • Automatically lowers their hand
   • Mutes their microphone after their response
     (Logic: Hand is raised + Mic is unmuted → One-click action to reset both)

4. Speaker View Window Management
   A button to move the speaker view window to a second monitor and maximize it, with the ability to return it to the main screen when needed.

5. Focus on Active Speaker
   A button to spotlight the current speaker for all participants with one click.

6. Toggle Participant List
   A simple toggle to show/hide the participant list via Stream Deck
   
   
   These points are of concern to me based on my years of live experience, which is why I acquired the Stream Deck. Unfortunately, for a long time, reliable control was not possible due to a lack of API access. Essential prerequisites always had to be met first. Even then, only workarounds were possible, which were never entirely effective. I am aware of and very grateful for the fact that the main program is constantly being improved. I am very much looking forward to seeing how the Stream Deck plugin will now also become an increasingly valuable assistant.

   Thank you again for the excellent work done so far.

   Best regards.

We are wanting to move to GPO to manage the update/config of Zoom Meeting going forward and right now we use SCCM and Patch My PC. After loading the latest ADMX files and configuring the GPO everything seems to work as expected except that when the auto update fires it prompts for admin rights which our users do not have. Cancelling the update allows you to access the client and the rest of the changes work as expected. Our clients are Windows 10 and 11 and the Zoom build is 3.6.5X.

Our goal is to have the clients auto-update without the need for admin rights. Do we need to use a different build, do we have some sort of registry problem/conflict, is this a bug, or did I miss something entirely?

I'm having trouble getting data via webhook. I'm trying to get a meeting recording from the cloud. 
The problem is that I'm not receiving data for the recording.completed event. The chatbot prompts me to select a permission in the app: meeting.recording.completed Where can I find this permission?

So super weird issue that only has zoom as the common thread.

Issue: After being in a Zoom meeting for 20-30 minutes, the user's keyboard stops working. This is while in the zoom call and after leaving it. This is an ongoing issue and the user has updated zoom 3 times since the issue occurred and it's still present. User is completely up to date with all OS, app, and driver updates.

What I've tried:

• Restarting the computer

• Updating Windows 10

• Upgrading to Windows 11

• Updating all available drivers

• Updating Zoom

• Uninstalling/Reinstalling Zoom

• Removing and re-adding keyboard drivers

• Complete wipe of Windows and all personal information

• Assigning a brand new laptop

• Using an external keyboard

Whenever it does go away, regardless of what I do, it comes back once the user joins a Zoom meeting. No idea where to go next.

Hello all

We are running a series of meetings that are being recorded TO THE CLOUD. We want these recordings to have the speaker and their slides/share screen but also have the Auslan interpreters visible at all times. To do this, we

1. Spotlighted the speaker & Auslan interpreter

2. Hit record to the cloud (so it uploads to Vimeo automatically

The recording has the Auslan interpreter viewable at all times EXCEPT when we screen share. During these times there is only the speaker in a small corner box. Ideally there are TWO "speakers" viewable, the actual speaker making noise, and the interpreter who is not. Again, both are spotlighted.

I'm not sure if it's a simple solution of changing my "speaker view when sharing" to have more than one person viewable, or if we need to record to the computer to allow more recording options. I would prefer not to have a separate Auslan interpreter link that creates its own recording. 

If we need to change the "speaker view when sharing" to allow more than one person to be viewed, will I need to ensure that the speakers who are sharing their screen to also allow more than one speaker to be viewable (not ideal)? 

many thanks

Hi everyone,

I’m trying to convert my local recording files (double_click_to_convert_01.zoom, double_click_to_convert_02.zoom) on my Mac, but the conversion keeps failing with the message:

“The application zoom.us can’t open this type of file.”

I’ve already confirmed the following:

• The .zoom files exist and are around 2GB, so the data seems intact.

• I was a co-host in the meeting, so I had local recording permission.

• The files are stored under /Users/[username]/Documents/Zoom/... as usual.

Any official clarification or workaround from Zoom staff would be greatly appreciated.

Thank you very much!