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Embed passcode in meeting link for one-click join not working - requiring users to put in a passcode

Librarycat
Creator II
Creator II

Hello!

I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link.

 

I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings.

 

Thank you in advance, I appreciate your help!

6 REPLIES 6

Librarycat
Creator II
Creator II

Has anyone else had this problem? I am guessing not since no on has replied!

bjohn
Newcomer
Newcomer

Yes, I have exactly the same problem. Doesn't anyone answer these bugs?

dkriser
Newcomer
Newcomer

did you get an answer to this?  I have been having this issue for a long time and cannot fix it....

No, no answer. You'd see it here. Hardly any of these questions get answered it seems, although there a few people on here who are helpful. The rest sound like bots.

MichaelMN
Newcomer
Newcomer

I've now posted with about 5 different questions and NONE of them get answers although they all bring up that complaint from others—no useful replies. What a waste of time, especially when other free platforms have arrived. Thanks for nothing, Zoom!

Actually, I think this issue has been resolved with one of the many Zoom upgrades. I no longer have this issue.