Hallo zusammen,

nach einem Meeting eben, bei dem eine Aufnahme lief, wurde die Datei der Aufnahme scheinbar nicht gespeichert.

Zumindest ist der Ordner hinterlegt, aber durch den Doppelklick lässt er sich nicht konvertieren.

Weiß jemand, was hier zu tun ist oder ist diese Aufnahme weg?

Vielen Dank

I make music videos for our congregation. I deliver mp4 files and they play them directly from the church's zoom computer. I am almost always disappointed the quality over zoom. They get choppy and laggy and parts drop out. Prerecorded video conversations don't seem to have the same issues, or maybe they're less noticeable. Live stream music, choir and piano, is fine. Just prerecorded music. We even do rehearsals the day before and they sound fine then. It's just on Sundays, possibly because hundreds of people are logged in? This has been going on for a while it's nothing new. The videos are 1920x1080. The music is recorded at a loudness level of -15LUFS. The music is in stereo, I wonder if that's the culprit? Any ideas?

I recently changed my password as I couldn’t remember what my old one was. I went to your site and made a new one. When I try to sign in with it on the desktop, it says that I am unable to connect and to check my network connections. My connections are stable, but I am still unable to get in. I also tried uninstalling Zoom and then reinstalling it on my desktop. That didn't help either.

Hi All, 

I am in need of some help. So interesting situation. I joined our board meeting Zoom call  through my ZOOM Chromebook extension using the meeting ID and pass code provided by my boss. I did not realize I was not signed in to my account but essentially joined the call as a guest with my name. My boss then made me the host. I recorded the entire zoom meeting by hitting the record meeting button. It did not give me the option to record to computer or record to zoom cloud. All that happened when I hit record was the voice saying "System now recording" or whatever it says. So meeting happens, is coming to a close, and my boss wants to discuss some executive actions with other executives. So I stop the recording, transfer host privileges back to her, then leave the Zoom call. As soon as I did that I realized I did not get any notification about the recording being saved or downloaded and sent anywhere. WHERE COULD THIS RECORDING BE! I really need this recording to write the minutes for the meeting. Is it lost? Can it potentially be recovered? Any help at all would be great, thank you!!!

Hi there! It's my current understanding that zoom, being the lackluster company that it is, doesn't support local recording on chrome devices. Frustrating as all hell. That being said, I should at least be able to record to the cloud on a paid account, which currently is not an option. Somehow. I am the host and I have every appropriate permision available to do so, but there is just no button for me to record, and no meeting are being automatically recorded. 

We use poll option widely for our zoom meeting where 300 to 450 members will leverage to answer for the poll.  From past 2 months, the poll is getting ended automatically on adhoc basis.  Out of 10 polls, some day poll 3, 4, 7 will end automatically.  Some other day poll 6, 8, 9 will get ended automatically.

This poll is very critical for us, We are really seeking help to fix this problem.  We do have 1000 user license.