After launch of Poll it is getting ended automatically

[chalapathirao]

We use poll option widely for our zoom meeting where 300 to 450 members will leverage to answer for the poll.  From past 2 months, the poll is getting ended automatically on adhoc basis.  Out of 10 polls, some day poll 3, 4, 7 will end automatically.  Some other day poll 6, 8, 9 will get ended automatically.

This poll is very critical for us, We are really seeking help to fix this problem.  We do have 1000 user license.  

[DeniseLahat]

I had this issue as well 2 weels ago.  I think its a bug on Zoom end.  I turned to Zoom support and they helped me.  Issue seemed to be resolved when we ended the meeting (we could not access the results during the meeting which has a big issue)

[chalapathirao]

Thankyou Denise for your response.

I am able to see the results as expected when ended the meeting.  ONLY issue that i am facing is - Poll is getting ended in 2 seconds or 5 seconds or 10 seconds where i want to end my self after 30-40 seconds.