Hello anyone,

No matter what update I have on my mac laptop or on my zoom software, I can never seem to access the Blur function. It isn't there or downloadable. Why is this? Both of my mac and zoom are up to date and have the latest available software - yet other mac users in my profession have it?? I tried turning off my laptop. I've tried exiting zoom. I've tried deleting Zoom, three times and downloading it again and it still isn't there.  

I've googled where its supposed to be on within the virtual background options but its never there. There's an uploaded screenshot so you can see.

Help!

I had to cancel a local recording from converting. I've found the recording in my computer, but I don't know how to convert it. I'vev read the advice that I need to do it from my account - in my account, there's no list of recordings, so I can't convert according to the official advice. Can someone help?

I am using custom UI and enable waiting room feature. How can I capture the joining event when guest join the waiting room? 

When the host enters the meeting, it can trigger onWaitingRoomStatusChange, but no event trigger when other guest join in.

Here is my code

extension ClassRoomViewController: MobileRTCMeetingServiceDelegate, MobileRTCVideoServiceDelegate, MobileRTCAudioServiceDelegate, MobileRTCWaitingRoomServiceDelegate {

func onWaitingRoomStatusChange(_ needWaiting: Bool) {
print("trigger onWaitingRoomStatusChange2")
if needWaiting {
print("User joined waiting room.")
// showAlert(with: "User now in waiting room.", and: "User needs to be admitted by host or leave.", action: UIAlertAction(title: "Leave", style: .default, handler: { _ in
// MobileRTC.shared().getMeetingService()?.leaveMeeting(with: .leave)
// }))
} else {
print("User is entering meeting.")
delegate?.userWasAdmittedFromTheWaitingRoom()
}
}

func onWaitingRoomUserJoin(_ userId: UInt) {
print("trigger onWaitingRoomUserJoin user join \(userId)")
}

func onWaitingRoomUserLeft(_ userId: UInt) {
print("trigger onWaitingRoomUserLeft user left \(userId)")
}

}

I have set up a recurring schedule for a meeting with the same Zoom link and passcode.  Next month, I am going to have same people but at a different recurring schedule.  Can I use the link and passcode from the first schedule?  I would like to avoid them the trouble of working with a new link.  Thanks!

Hello

Not sure if posting in the right area. If it needs to move please do.

I have been on and off zoom user for about 2 years as the need shows up. But.... up till now my PC or laptop has gotten me through. Now there are some meetings I want to attend and I am not at home or work. I just loaded the app on my AO2s android. It states it is working but when I try to sign in with the correct password, after about a minute I get failed to connect with no error code that I see?

How do I go about getting signed in prior to tomorrows meeting if I am not at home?

Thanks for your help.

Hello,

I have an issue with zoom app on windows 10 keeps getting corrupted and gets removed by itself, I did a clean removal from registry, add zoom exceptions in antivirus, but the issue persisted

Any clue of might be causing this issue?, I appreciate any help with this issue.

Thanks,

Joe

Hi everyone, 

Mac person here transitioning to Zoom on my PC, so I apologize in advance if I sound like a luddite. Here's the problem:

1. I'm using my bluetooth headphones (trekz titaniums). They connect fine.

2. I was able to use them in the meeting at first, but I notice I have no volume control outside of the preferences/settings window in zoom.

3. I then notice that I can't hear anything from applications outside of zoom, either, SO...

4. I start changing the audio source in zoom, and now:

5. I now get no audio when I use 'same as system', nor when I choose the headphones as "headphones", BUT...

6. I do get audio when I select the headphones as a "headset", BUT, the audio quality when I do it this way is terrible and it's not sustainable. 

7. I've tried quitting zoom, rebooting, and neither work. I'm reluctant to reset the headphones because I don't think that's the problem as I have two of them, and the problem persists with both. 

Here's what I need and I don't know how to get back to it: to be able to use my headphones as 'headphones', not a headset, either directly or as 'same as system'. But now neither work.

Please help! Thank you!