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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Blur function on Zoom not available - why

EASH
Newcomer
Newcomer

‎2022-06-02 02:03 AM

Hello anyone,


No matter what update I have on my mac laptop or on my zoom software, I can never seem to access the Blur function. It isn't there or downloadable. Why is this? Both of my mac and zoom are up to date and have the latest available software - yet other mac users in my profession have it?? I tried turning off my laptop. I've tried exiting zoom. I've tried deleting Zoom, three times and downloading it again and it still isn't there.  

I've googled where its supposed to be on within the virtual background options but its never there. There's an uploaded screenshot so you can see.

 

Screen Shot 2022-06-02 at 6.59.07 pm.png

 


Help!

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Buttercup
Zoom Employee
Zoom Employee

‎2022-06-02 06:04 AM

Hi!  Blur requires that you meet the system requirements for "image without a green screen".  You can find the system requirements on virtual backgrounds outlined here: https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

If my answer was helpful or solved your issue, please remember to like or mark the solution!
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