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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording Conversion got interrupted when my wifi failed

sutantogf
Newcomer
Newcomer

While zoom was converting my recording, my wifi got cut off and so the conversion stopped completely. Can I still continue the conversion? I save it on my local computer. The meeting was a lecture so it is kind of important to all the students

2 REPLIES 2

Happytohelp123
Community Champion | Employee
Community Champion | Employee

@sutantogf wrote:

While zoom was converting my recording, my wifi got cut off and so the conversion stopped completely. Can I still continue the conversion? I save it on my local computer. The meeting was a lecture so it is kind of important to all the students


Hello! Happy to help here! Have you attempted to manually convert the recording? Please attempt the following steps:

  1. Sign in to the Zoom desktop client.
  2. Click the Meetings tab.
  3. Click the Recorded tab.
  4. Select the meeting topic with the local recording.
  5. Click Convert.

AmyCowan
Newcomer
Newcomer

Is this the same if you were invited to a meeting without a zoom account?  This is what happened to me and I am having difficulty with the directions above, sigh:(