A few weeks ago I joined a webinar. The company delivering the webinar recorded the session and have sent me a link together with a password to watch the session over again.

I can watch the recording. However, I struggle to pause and restart it, it often will not restart. If I click to go back few minutes to listen again it often will not.  It was a technical session so the need to go back and forth is quite important.

The link opens in Safari on my Mac both of which are up to date.  I have a good broadband connection and can stream the usual streaming channels and of course I took park in the original recording without an issue.

Are there any particular settings I need to look out for on my Mac? Anything I might try to watch the recording without issue? Can I download the session and watch it locally?

Thank you for your help. 

I have been experiencing Zoom Errors while trying to join meetings.

First, there were no displayed errors, it just stopped working once i reach the Waiting Room. The issued persisted regardless of reinstalling, and restarting of device.

I then reinstalled Windows, and at first it started working but then it started displaying "aomhost64.exe - entry point not found" with the message "The procedure entry point fatBinaryCtl could not be located in the dynamic link library C:\Windows\System32\nvopencl.dll" and I then found a solution in this page that I needed to install Microsoft Visual C++, which i did. But the problem persisted.

Then I moved on to another solution which was reinstalling/updating graphic drivers. The error stopped appearing but the crashing still persisted, it would freeze at the Waiting Room and if I do get past it, it would display the meeting but would still be frozen and the host would see my status as Joining...

I cant seem to find a solution to this problem and it has become wildly inconvenient.

I have turned on the setting to "show raised hand in toolbar" so that I can "Separate the Raise Hand reaction from the others for quicker access during a meeting"

However, I have a weekly meeting and I still have to dig for the raised hand under the "reactions" button--it doesn't show as a separate one. 

Is this a setting that's unique to only MY meetings that I am hosting? 

Hi

I want to stream my Meeting on a preset link. The help file asks to enter the YouTube Stream Key in the Live Stream tab of the Meeting. However, the Live Stream tab does not show the required field. I have activated custom live streaming in Settings > Meeting > In Meetings (Advanced) and yet I am not getting anywhere. Please advise how I can get this done.  

1. I cannot install Zoom Workplace App on my "AMD Phenom II X4 955" running Windows 10 Home (22H2).
   After starting the ZoomInstallerFull.exe or .msi, the installation window disappears without any error message.
   Prior to this, I ran an older version, but now Zoom prevented me connecting to a meeting anymore. It requested an update. But after the update, the (old an new) Zoom App are disappeared. Even manual attempts of installation failed the same way.
2. I opened tickets (TS1496587, TS1496090), but Support closed them by asserting: "Our records indicate that the email address provided in the request is not associated with an active Zoom account so we are unable to respond to your open ticket" whcih is not true. My email is registered  in my profile.

I attempted to list my boss as the "Alternative Host" so that she could start the meeting without me (the assistant who scheduled it). However, when she joined the meeting, it stated that she must "Wait for host to start the meeting." She used the same email address I listed for alternative host when she joined, and we both possess the Zoom Business subscription. I am unsure as to why it did not allow her to start the meeting despite being designated as the alternative host.

It would be great if alternate meeting hosts can also receive an email when a meeting participant joins a Zoom meeting first.  Currently, only the host receives this email.  Is this functionality something the Zoom engineers might consider adding to a future release of Zoom Meetings?

Is there an option to resend the Alt-host email and unique link? Our sessions are often scheduled several weeks in advance, and occasionally an Alt-host misplaces or accidentally deletes the email generated at the time of scheduling. It would be helpful to be able to resend.

Also, it was previously the case that meetings for which I was designated an Alt-host would show up in 'My Meetings', which made it very easy to log in and start a meeting. Is this something I can fix in settings, or does Zoom no longer provide this option?