I have been having issues since last week with my zoom account. When I share screen with sound, the sound is inaudible to me and to the people in the meeting. However, if I stop sharing, I can hear it but not the people in my meeting. How can I fix this? I've tried deleting the app and reinstalling it as well but it's not working. 

Hey everyone,

I'm currently facing some issues with my ethernet adapters while using Zoom Rooms 5.10.3. Whenever I connect to a meeting, the connection tends to drop intermittently, or the audio/video quality degrades unexpectedly. I've tried basic troubleshooting like restarting my router and updating the network drivers, but the problem still persists.

Has anyone else experienced something similar with their ethernet adapters and Zoom Rooms version 5.10.3? Any advice on how to resolve this issue would be greatly appreciated!

Thanks in advance!

Jonathan Jone

I have wired headphones connected to my laptop with Windows 11. All my audio comes through the headphones except for Zoom. Things I have tried:

Making sure my Zoom audio output is configured to work with the headphones

Making sure that the Windows audio settings are correct

Making sure that the individual application (Zoom) is configured to send its audio output to the headphones

But nothing works! What else should I try?

I have been using a private room to host 1:1 meetings. In one of the meetings the client let me know that a hand in a circle with line going around that changes color like something is loading shows up in the lower middle of her screen. (this is not a raised hand, as we experimented with that, but she said its a different icon and different position) It seems to happen 10 minutes before the end of our meetings, I have not had any other clients let me know this is occurring. I tried researching this but can't find an answer. Does anyone know what this might be.

Thank you!

I have two monitors, the secondary monitor is a virtual monitor created by Windows drivers, so I cannot see it. The purpose is to enable streaming slides while I'm watching PowerPoint's presenter view.

But Zoom automatically moves the meeting controls to the secondary monitor, therefore I cannot open Q&A during the presentation, nor control shares.

How to show Meeting Controls on a different monitor?

In one of the Zoom meetings I run, I use a meditation bell. On my other computers, the sound is clearly heard by participants if I turn Zoom noise suppression to low or use the original sound setting. On my new HP Laptop 17, it is suppressed regardless of Zoom settings, including when "original audio" is turned on. The suppression occurs whether I use the internal microphone or the one on my Logitech webcam.

I found and turned off noise suppression in the "HP audio center" app, but the meditation bell is still being filtered out. I've also disabled enhancements in the sound card. 

HP support had no suggestion other than to try their for-a-fee support team.

Any suggestions welcome, as this is an essential part of this meeting.

Hi there! I've been looking through support request discussions and this has been desired by users for a few years now. When can we expect this to be implemented? It doesn't add that much file size to the recording and for those of us who use Zoom for music education need this feature as lots of songs and audio required stereo information.