Upgrade to pro didn’t happen
I upgraded to Pro United 24 hours before a memorial service. Credit card went thru. 40 minutes into the event we were thrown off. Disgracefully poor description of the process. What SHOULD i have done?
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I upgraded to Pro United 24 hours before a memorial service. Credit card went thru. 40 minutes into the event we were thrown off. Disgracefully poor description of the process. What SHOULD i have done?
This is a SURF onn. Gen 2 Android tablet from Walmart he's using. I had this issue with another student, as well. We never figured it out. If they call me, they can hear me. Anyone have any suggestions, other than getting a 'real' tablet? Thanks.
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I am part of a Zoom group that meets on a weekly basis. The attendance is a mixture of individuals logging in from their homes and a group of folks that come together in person in a conference room setting. What I have noticed is that the voice quality from the conference room is all over the place depending on the characteristics of the particular person speaking. We have one male attendee whose voice seems to come through crystal clear even if the microphone isn't all that close to him. For some attendees who have higher pitched voices that are also softer spoken, the quality is terrible even if the microphone is right in front of them. The voice compression artifacts make them sound like they are underwater. Even if I crank-up the volume on my side, I still can't understand them. Other remote attendees have voiced similar complaints. I understand Zoom has an HQ audio option in the control panel that turns off audio compression. I believe this is called "original sound". Does anyone know what kind of bandwidth this requires? I am thinking here of the performance parameters that can be obtained using an internet speed test (i.e. bandwidth in Megabits/sec and latency in milliseconds). Our conference room is connected to the internet via WiFi, which I know can be sub-optimal compared to a hardwired ethernet connection depending on the connection quality of the wireless link. I am just trying to get a feel for what sort of minimum connection quality we need to support "original sound" (assuming that helps solve our problem). The microphone we are using in the conference room is an Aluratek AUM01F which is a low-end (~$30) omni-directional microphone. This could be part of the problem, yet some attendees come through on this microphone crystal clear whereas others are extremely hard to understand. What I am hearing from the conference room attendees with poor audio quality sounds to me like it is caused by compression artifacts. Thank you!
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Hello, the Zoom client appears not to currently be installable on EL9 distros as the GPG key is signed using SHA-1, which is deprecated in these releases. So at a minimum in order to support them, Zoom will need to publish a new GPG key which uses a stronger hash algorithm. Zoom devs, please fix this. Thanks! Relevant support article from Red Hat (login required to view full article) https://access.redhat.com/solutions/6868611
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Hi thank you for your work.
I have the same unresolved question as these two:
In Zoom settings we generally activated that participants can join wthe meeting prior to the host. But if you change one of the recurring appointments to another time this setting is no longer working and the host has to join first. Does anyone know how this can be fixed, is it a bug?
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The other day, at the end of a polling, I clicked on the Download button and I was given the option to download the report either in xls or csv format. Today, this option was not there. I could only download it in csv format or through the browser (Safari). Any idea how I can restore the xls format, which works so much better for me? BTW, I tried to go through the Account Management/Reports etc., but the only option that appear is "download the report in csv format". Could anybody help me? Thanks
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I just had a bunch of login fails. Tried on 3 different computers. Got into the web page in the middle, got one start, but not on the computer I use for my stream, so I shut that one down, went back to the streaming setup, and same fail. Same fail on another machine. Then I got locked out for too many login fails.
I also know of another meeting that my wife joins, where the host had this kind of problem about 30 minutes before I had it... My trouble was at about 6:30PM east coast time.
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Hello everyone! I was wondering if anyone could help me with a problem I've been having with Zoom for a little while? Using the Zoom app on a Macbook Pro. Basically, when my classes went remote this past Friday and I tried getting onto Zoom to join the meeting, an error popped up saying that I was unable to connect to the meeting. The exact wording of the error was as follows: "Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy." A similar error would pop up when I tried signing in on the app, which reads as follows: "You are unable to connect to Zoom. Please check your network connection and try again." This happened multiple times, and eventually I knew I needed to contact Zoom to help fix this I contacted Zoom support about this the same day, and was told that after we had failed to connect to my class meeting, that I would need to call my internet provider to whitelist some of the ports in order to connect to meetings (We had tried multiple solutions to try to connect me to the meeting, but everything failed, even uninstalling and reinstalling Zoom) . Unfortunately, after calling them, support for my internet provider says that my network is not the problem and that it might be my Mac that was causing the issue. I contacted Apple yesterday and got similar results that I did with my internet provider, we couldn't get Zoom to connect to any meetings and now I have no idea what to do. I'll try to contact Zoom support again on my own and try again to make this work, but any and all advice is appreciated! I'll attach a few screenshots of the errors as well.
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