Resolved! Unstable connection with app and browsers in all meetings despite stable internet connection
Hi, I've started using Zoom only a couple of weeks ago. Since then I've used it almost on a daily basis. In every meeting I have connection problems. More or less every 10-15 minutes there's a connection problem arising for about 10 seconds, in that either the other person's video is freezing and the sound is gone, or their video keeps moving but the sound is gone. After that the notification "Unstable connection..." is shown and then it's fine again until the next time it happens. It happens using the web app in Safari and Chrome as well as using the Zoom app, both when logged in to my account as well as when joining a meeting as a guest. When it's a group meeting, it only happens for me and all the other people's connections are fine. It's definitely not my internet connection. I'm using a cable to connect to the router, no Wifi enabled. All other video chat/conference tools like Skype, Google Meet, Signal, Telegram and Jitsi work fine. I'm using the Zoom app out of the box, without changes to the settings. "Touch up my appearance" is disabled. My system is macOS 11.6.1 on a MacBook Pro 2018. How can I troubleshoot this issue?
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