cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

color on receivers end is very blue

ACK
Newcomer
Newcomer

‎2022-02-24 02:28 PM

The color on my zoom picture is correct.  Just discovered that the people I talk with see the colors very differently. My green curtains to them are blue. My yellow wall to them is cream.  My clothes to them look blue or bright orange. They see my face as very white and glowing. This is with anyone I have a zoom call with. I'm using a plug and play Thronmax camera. This didn't happen with my internal webcam.

Ideas welcome, and yes, I'm getting another camera to try.

0 Likes
2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-09 11:48 AM

Hi @ACK! I know it's been a while since you posted, but are you still having this issue? Did trying another camera help any?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

dansullivan
Newcomer
Newcomer
In response to Bri

‎2022-07-01 01:39 PM

I have a similar issue. I painted the wall behind me blue and Zoom seems to overcorrect color (overall), making my face rather bright and orange! I don't want to be a Cheeto! Is there a way to fix/turn off color correction or white balance? (If I have the nature of the issue right..)

 

Thanks.

0 Likes