Hello,

We are looking at implementing the Zoom VDI system for our AWS environment. While We have successfully deployed it within our test environment following the instructions given, we have noticed one issue. When leaving for the night we quit AWS, and lock the local machine. For security our local machines are only used with user accounts. When coming back in the next day we sign into our local machines and start the AWS Client. Upon checking Zoom VDI Statistics Panel VDI Tab it shows disconnect as its connection state. Our current fix is to exit the Zoom VDI within AWS Client, restart the local machine, and restart the Zoom VDI after re-signing in. While on our end as System Administrators this is fine, our users will find this daily operation either annoying or disorienting.

Has anyone using AWS experienced this and might anyone have a solution? If we discover a solution I will of course update this discussion. Thanks!

Edit: The below Dropbox link is a ZIP file containing the VDI logs. It does look like its reporting an error.

https://www.dropbox.com/s/e9jf03owb9fpiru/ZoomVDI%20Logs.zip?dl=0

i provided my personal ID to a client to "zoom me" anytime.  They used this once and I received an email that they were waiting for me to start the meeting.  Is there a way I can have my zoom window on , they can plug in the meeting ID and show up in my waiting room?  I can't seem to get this feature to work.  I am an .edu account and I believe they are basic (not business or edu) zoom user.  Is this the problem?  

I had a problem with my computer awhile back, and ever since, when i try to join a meeting, I get this message. This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in Default Apps Settings page. I have gone to Settings - Apps - Default Apps, but have no idea what I'm looking for. I have Windows 10. I guess I need step by step instructions of what to do.

Question: There's a "leave meeting" button on the waiting room screen. We’re wondering if some of our registrants (over 75 years old) are clicking that when they aren’t admitted to the call from the waiting room when they think they should be admitted. Is there a way to remove that feature?

Hello,

About two weeks ago, participants in my zoom meetings began complaining that they could not hear.

This was strange because I could see the mic icon next to their names indicating that they were connected to audio.

My wife tried to join the meeting this morning using her Samsung A51 and she gave the same complaint.

After taking a look I noticed that when I joined the meeting and then joined audio, I could hear for a short while. Eventually, the sound would just disappear for no apparent reason.

What I observed was that the speaker icon in the top left also disappeared. I could hear nothing on the device but it was still indicating that I was connected to audio.

I could un-mute and speak and still be heard but I could hear absolutely nothing on her device.

I have already uninstalled and reinstalled zoom but it is the same issue.

I have tried using headphones but the problem is still there.