Occasionally, I get reports from end-users that the  Add-In (not Plug-In) for Outlook 2016 desktop is not keeping them logged in via SSO.  When the sign back in via SSO, the company domain is not filled-in in the domain string.  If anyone knows the issue and resolution, it will certainly help.  The Add-in is deployed via the Exchange server if the end-user is a member of the AD group. 

Thank you!

I just purchased zoom yearly subscription but on my account it still shows account type basic and even meeting is ending after 40 minutes and I also went in user management and tried to change my account type from basic to licensed but cannot even click on licensed it doesn't allow me to do so and I am very worried what am I supposed to do please help

Hi!

If:

a. I was assigned as an interpreter in a meeting

b. and the meeting host and myself enabled the automatic live captions feature

Can I see these captions while interpreting?? I want to use them as a script of the speaker's utterance to help me cope with him/her!

Or is it only merit for normal attendees not interpreters...? or does the host control enabling it alone and might not allow me to make the best use of it?

Hi!

I cannot share music during Zoom meetings via Windows 10 on my HP Pavilion 16 laptop .   I think I've ticked all the right boxes in Zoom audio settings, and indeed, voice is shared without issue, but when music is played, the other participants hear silence.   So, e.g., if I play a video with voice and music alternating, only the voice sections are shared.   If I try to share a music track from iTunes, nothing at all is heard by the OP.   I am at a loss to know whether this is a problem with Zoom or with the settings on my laptop.   I've tried various solutions on the Zoom Forum and Google to no avail.   Help, please!