Hi! We currently had an issue wherein participants who join a Zoom meeting just receive a message prompt after they register for the session even though they registered during the actual date and time of the session. There's no confirmation email sent to their email address either. Does anyone know why this happens?

Looking for ideas; I need to display a count down timer in gallery mode (webinar) so the people asking questions can see the panel AND see the timer; we don't want to have timer take whole screen so person just sees countdown. Any ideas? OBS was too tech heavy for my team though it seemed to offer a pretty good solution. 

Thank you

I created a Zoom meeting in my Google calendar.  Half the invitees replied and some have said they never received the invitation.  

I would like to ask my colleagues to check their Inboxes around such and such a date and time to look for the invitation but I do not see the invitation going out as a Sent Mail in Gmail.

When I look at the meeting in my Zoom Account I can't tell when the invitation went out.

How may I find the date and time the invitations were sent?

I use the "Advanced" screen sharing option "Portion of screen." I like showing just the relevant text, not the Word headers etc. But I can't find a way to preview that. I would like to be able to move the green box around to fit the text. But the only time I see the green box is when my screen share goes live. So I then have to move the box while everyone watches. 

In TV and video editing, there is usually a window showing what participants see during the live broadcast and a second "preview" window that shows what's up next. When I'm ready, I switch the preview to be the live feed. 

BTW, I have 4 monitors so I have lots of room and flexibility if there was such an option.

One of our Producers uses the zoom web interface to sign into the talents account to create a Zoom meeting on her behalf for interviews, but when this producer opens a link to later join the meeting - she also appears as talent/ host (via what’s signed in on her web browser) rather than her own account that she’s signed into on the app. 

Is there a way to default Zoom to join as the account signed in on the app rather than authenticating via whatever is signed in on the web browser? 
This is a licensed account, so maybe were underutilizing some services. If the producer can schedule a meeting under her account and have it for sure show up on talents zoom “upcoming meetings” without any further interactions that could be a solution.

Thanks in advance 

For the past few months my Zoom will intermittently cut out in the middle of the meeting. On my end, I experience this as approximately 15-30 seconds of my Zoom disappearing from my screen and rebooting and returning me to the meeting space. On the other end, other participants experience this as my screen freezing.

My issue is on a Windows PC, I have reinstalled the  ZOOM Client, I have the most upto date releases installed .

This 'cut in cut out', could happen at least 5 x a meeting.  I am using Zoom for Virtual Fitness Classes, so this is very annoying for both clients and myself  

I have an ethernet cable connected to my PC, Connected to the FAST broadband (800Mbps Download 30Mpbps upload).. 

What next ???

Does it bother anyone that when you pay for a pro subscription that you do not get access to talk to a human being?

I was stupid enough to close a temporary email account I used for community service volunteer work without changing it from my Zoom account.

I spent my first half an hour trying to change it on my phone (can not be done on the app) and looking for a customer support number (doesn't exist).

The next half an hour I spent on a chat getting bounced around.  The chat dropping because they asked for info I needed to get from a different browser tab.  On a mobile device, the chat sees that as you leaving the chat.  (DO NOT use the chat on a mobile device.)

I called to complain.  I thought I would back door it by going to sales.  I got a person and instead of letting me how I can make a complaint, he said he could fix this.  A half an hour later and a transfer, no solution.

Ultimately they want a paper trail.  The easy solution was to open an online ticket.

Isn't it funny how we pay more for goods and services and are forced to accept substandard customer service?

I hope a competitor emerges real soon!

Hi all.

When updating to the latest version available, the camera stopped SHOWING an image and the microphone does not detect audio.

I did a downgrade version of Zoom (not a confinable version) and it worked again but I do not know for how long so this is not a solution.
Upgrade to Win11 is not an option.

With the new Zoom version, the camera led lights up but there is no image. In addition, the camera works correctly with other applications. Something similar happens with the microphone.
The camera and audio drivers were updated and, in Win security, zoom is allowed to access the camera and microphone.
I have uninstalled and reinstalled the Zoom app with no positive results. I rebooted the notebooks on every install.
The same thing happens in another notebook of another brand. Both with Win10 with all patches updated.