Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Upload attendee invite list

In Zoom meetings, can you upload an attendee list with the participant information (name and email) that would then show in the attendee report IF they were to attend? The end goal is better improve the data we get from our attendee report and know e... Show more

In Zoom meetings, can you upload an attendee list with the participant information (name and email) that would then show in the attendee report IF they were to attend?

 

The end goal is better improve the data we get from our attendee report and know exactly who is attending our meetings from our database. A challenge we face currently is that phone attendees bypass the registration page (or dont know how to update their information) or the individuals filling out the name field does not perfectly match our database. 

 

I'd appreciate any tips on this matter!


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incorrect message waiting for host to start this meeting

for the past two days, people attempting to log onto a meeting I've set up as host incorrectly get a message saying "waiting for host to start this meeting". People log on using a link that I previously sent them via email (I've been doing this for s... Show more

for the past two days, people attempting to log onto a meeting I've set up as host incorrectly get a message saying "waiting for host to start this meeting".   People log on using a link that I previously sent them via email (I've been doing this for several years without a problem).   Any remedies?  I haven't changed any settings in my Zoom account.  I'm a single user and thus the account administrator.


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Zoom Recordings into Salesforce

Hi, I am looking into the possibilities of having Zoom recordings captured in Salesforce. I understand this can be potentially be done with the use of Einstein Conversation Insights which can provide recorded snippets of calls/meetings based on keywo... Show more

Hi,

 

I am looking into the possibilities of having Zoom recordings captured in Salesforce.

 

I understand this can be potentially be done with the use of Einstein Conversation Insights which can provide recorded snippets of calls/meetings based on keywords, however currently keen on a cost free alternative if this is possible, would be good to know if anyone has tried this before and if they've been successful.

 

Essentially when a new recording is created in Zoom, I want to find the Event record in Salesforce and update a field with the recording URL. I have been partially successful using Zapier though there is not way of 100% matching to the record that needs to be updated.

 

Thanks,
Alex


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reply-icon Latest Reply - 

Grey lockbox on a black screen

Hello,

 

When I try to join or start a Zoom meeting, I get a black screen with a pic of a grey lockbox. I have tried hitting the F8 key to no avail. Can someone help me? See below. And it says on bottom menu, my video is on!

Thank you!

Irish1231_0-1660698573954.png

 

reply-icon Latest Reply - 

New to Zoom

Hello....I'am new to zoom, i,m not good at this sort of thing, so looking for abit of help  so i kind of have the jist on how to schedule a meeting, but how do i go about connecting to the meeting? it does ask for a meeting I.D, i do have a link bei... Show more

Hello....I'am new to zoom, i,m not good at this sort of thing, so looking for abit of help 🙂 so i kind of have the jist on how to schedule a meeting, but how do i go about connecting to the meeting? it does ask for a meeting I.D, i do have a link being sent to me but not to 12 hours prior to my meeting would i have to wait for the link to be sent? would be grateful for any help and advise 🙂


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reply-icon Latest Reply - 

Breakout Rooms

Right so, I'm hosting the largest Zoom event we've ever done and they're doing rooms which i have never done before. So the question is this: I have 12 rooms and there are hosts for each room, however, they want the other attendees to go into the roo... Show more

Right so, I'm hosting the largest Zoom event we've ever done and they're doing rooms which i have never done before.  So the question is this:

I have 12 rooms and there are hosts for each room, however, they want the other attendees to go into the rooms at random.  Is there a way to assign the hosts to rooms and then everyone else be done random?  Help??  Thanks in advance.


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reply-icon Latest Reply - 

Resolved! Cloud recording, time to process for < 5 min session?

Hello, I have recorded a few VERY short meetings with the cloud recording option, < 3 minutes. How long should I have to wait for them to be rendered to be ready to view? Usually in the past I have seen these short recording take only a few minutes. ... Show more

Hello,

 

I have recorded a few VERY short meetings with the cloud recording option, < 3 minutes.  How long should I have to wait for them to be rendered to be ready to view?   Usually in the past I have seen these short recording take only a few minutes.

 

Yesterday, I recorded a short session, but after 12 hours it was "still processing" .  This AM I recorded another one (same content) and that was over an hour ago.

 

How long should these renderings take for less then 5 min sessions?   Should I open a ticket?

 

I have a paid account.


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reply-icon Latest Reply - 

Invalid Meeting ID

For virtually all of my recurring meetings, myself and my customers received the "invalid meeting ID" error code. I have reviewed the settings, but am curious if I am missing something. I don't want these meetings to expire at all - is there a way to... Show more

For virtually all of my recurring meetings, myself and my customers received the "invalid meeting ID" error code. I have reviewed the settings, but am curious if I am missing something. I don't want these meetings to expire at all - is there a way to change it? Or at least get notified before a meeting expires so I can update the link, rather than scrambling at the last minute to get a new link out to the customer. 


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reply-icon Latest Reply - 

Breakout Rooms Closing Unexpectedly

Hi, We are having an issue with breakout rooms that are closing unexpectedly.When it occurs, it isn't happening for all breakout rooms-- just 1 room out of the many.We send an announcement to the rooms that they have 1 minute left and as the time cou... Show more

Hi,

 

We are having an issue with breakout rooms that are closing unexpectedly.

When it occurs, it isn't happening for all breakout rooms-- just 1 room out of the many.

We send an announcement to the rooms that they have 1 minute left and as the time counts down, a room will be kicked out and returned to the main Zoom at the 40 second mark.

 

What could be happening here?

 


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Code: 1001 message: 'User does not exist: ZOOM_ID.'

The User that is already registered and is associated to a zoom_id is shown error and unable to create a meeting using error code 1001. The message is shown as :data: { code: 1001, message: 'User does not exist: ZOOM_ID.'}METHOD: POSTApp Type: JWTAcc... Show more

The User that is already registered and is associated to a zoom_id is shown error and unable to create a meeting using error code 1001. The message is shown as :

data: {
        code: 1001,
        message: 'User does not exist: ZOOM_ID.'
}

METHOD: POST

App Type: JWT
Account Type: Basic

Create a Meeting
POST #  https://api.zoom.us/v2/users/${ZOOM_ID}/meetings

 

#PAYLOAD

{
topic: topic,
type: '2',
start_time: time,
duration: duration,
timezone:timezone,
password: password,
agenda: agenda,
settings: {
host_video: 'true',
participant_video: 'true',
cn_meeting: 'false',
in_meeting: 'false',
join_before_host: 'true',
mute_upon_entry: 'false',
watermark: 'false',
use_pmi: 'false',
waiting_room: false,
approval_type: '2',
audio: 'voip',
auto_recording: 'none',
enforce_login: 'false',
registrants_email_notification: false,
},
},
{
headers: {
'Content-Type': 'application/json',
Authorization: JWT_KEY,
},
}

 


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