cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Recordings into Salesforce

Alex-T
Newcomer
Newcomer

Hi,

 

I am looking into the possibilities of having Zoom recordings captured in Salesforce.

 

I understand this can be potentially be done with the use of Einstein Conversation Insights which can provide recorded snippets of calls/meetings based on keywords, however currently keen on a cost free alternative if this is possible, would be good to know if anyone has tried this before and if they've been successful.

 

Essentially when a new recording is created in Zoom, I want to find the Event record in Salesforce and update a field with the recording URL. I have been partially successful using Zapier though there is not way of 100% matching to the record that needs to be updated.

 

Thanks,
Alex

1 REPLY 1

ck123
Newcomer
Newcomer

Hi Alex, did you ever figure this one out?  Very interested in a similar solution