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Newcomer
March 11, 2022
Question

Zoom Recordings into Salesforce

  • March 11, 2022
  • 1 reply
  • 0 views

Hi,

 

I am looking into the possibilities of having Zoom recordings captured in Salesforce.

 

I understand this can be potentially be done with the use of Einstein Conversation Insights which can provide recorded snippets of calls/meetings based on keywords, however currently keen on a cost free alternative if this is possible, would be good to know if anyone has tried this before and if they've been successful.

 

Essentially when a new recording is created in Zoom, I want to find the Event record in Salesforce and update a field with the recording URL. I have been partially successful using Zapier though there is not way of 100% matching to the record that needs to be updated.

 

Thanks,
Alex

    1 reply

    Newcomer
    December 15, 2022

    Hi Alex, did you ever figure this one out?  Very interested in a similar solution