About Irish1231

Irish1231 · 2022-08-16 06:10 PM

Hello, When I try to join or start a Zoom meeting, I get a black screen with a pic of a grey lockbox. I have tried hitting the F8 key to no avail. Can someone help me? See below. And it says on bottom menu, my video is on!Thank you!

Irish1231 · 2022-12-15 11:24 AM

Pressing the F8 key for me did not work. I took mine to the Geek quad and they said it was a setting that was "locked" on my laptop under the brand settings. I have a Lenovo and had to change the setting there. Hope this helps!

Irish1231 · 2022-08-17 06:36 AM

Hitting the F8 button did NOT resolve my issue. Any other suggestions? I would greatly appreciate it! Thank you,Coleen

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