Hi,

Zoom Support, I have been facing issue where zoom disconnects or crash multiple times.

 The issue is not happening in one device but  it reproduce in any device i use.

Below  I have tried-

 - Devices used-

-Android Phone

- Android Tablet.

-IOS- Ipad Air  .

-Windows 10 Laptop.

I have updated all the OS in all these devices, I have re- Installed Zoom app multiple times.

- I have done factory resets to devices.

- I have even changed upgraded the Broadband modem firmware.

- I have also got the Broadband modem replaced by service provider.

- Please note that my Internet speed is more than 150 Mbps.

-I have also changed the location of the modem so now distance between device and broadband  modem is 1 feet.

-Unfortunately school is using Zoom  so I will have to stick to  it. 

I have tried many things but issue still the same. My zoom app disconnects multiple times.

Please suggest what needs to be done to fix this issue. I have spent lots of time in  troubleshooting but nothing has worked so far.

I can only say that Zoom is not stable despite all the devices are fine.

Regards,

Vikas

I clicked the link from my signed in zoom app on my Mac to upgrade to a premium account.

Safari opened up and I made the purchase.

But safari opened up zoom under a different account name

So I now have the wrong zoom account upgraded to premium

I need help transferring the premium account to the account it was originally meant for.

Please help!

We're running the current release of the Zoom VDI client version 5.11.2 on fully patched Windows 10 21H1  Enterprise desktops. Starting with the most current release, Zoom is freezing whenever one of our VDI users attempts to click on an unread message in the announcements channel. The Zoom client is fine otherwise. What's the best way to troubleshoot/engage Zoom support? 

I would like to disable PMI across my entire org. However this will delete meetings that are set up to use PMI. Does anyone know of a way, or could anyone point me toward a way, that would enable me to discover all meetings using PMI? This way I can warn the people I support. 

What concepts do people use for a test environment for the Zoom integrations? I use the Zoom API heavily and I need to have some sort of test environment/api I can point to and use for test development. If I go to create another account, I can't figure out how to make a separate (non-prod) environment that uses the same email/user permissions as I have in production.

For now, I do everything in our live environment. Any meetings I make I append {{test}} to all the titles. Then in my app, I filter them out. Its OK, but it can be a little messy. I wanted to see if their is a more traditional development lifecycle type of setup that folks are using.

Thank you!

Eric Elliston

The Bass Vault.

Is there a setting that would allow for a participant to request to share their screen during a meeting?

I've combed through the settings and I'm only seeing the ability to turn participant screen sharing on or off.

We've got an active zoom bomber in our community and were trying to limit their ability to do so but would also still like participants to be able to present their materials. 

Thanks,

Hello.
Let me ask to this community, if is possible to schedule a current meeting (available all the time) but without occupying a personal computer for that task.
Maybe using a privete server or something like that.
I don't want to dedicate a personal computer just for that.
Please tell me if it is possible.