Outage today

[ssfinney]

Anyone else experiencing a total outage of Zoom meetings today? I'm unable to connect to my meeting as of 1:00 PM EST.

[ChrisO]

There was an issue earlier with presence monitoring for chat, other than that I have not heard anything. You should probably reach out to support if experiencing issues. Submit a request – Zoom Help Center 

[Bort]

You can check for known incidents on the status.zoom.us page. 

[zjenkins1]

Yes, looked like a major outage today 9/15 around 8am PDT. not sure how long it lasted and would really like details about root cause or a page we can visit to check service outages? 

[Bort]

@zjenkins1 Status.zoom.us is where all service impacting events, as well as upcoming scheduled maintenances, are posted. You can even subscribe to be alerted via email when something new is posted. 

[zjenkins1]

sorta helpful but, it would be much more helpful it it had a trending graph to know when something was down. 

[zjenkins1]

and also when the service recovered. 

[Bort]

If you check the Past Incidents, you can find the time today's SIE was reported and resolved, as well as each update between those points. : https://status.zoom.us/incidents/k7fm2j5q8lx1

[zjenkins1]

thank you! that is helpful

[ChrisO]

If you are an admin on an account they send out status updates via email.